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Grosvenor Pulford Hotel & Spa
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Reviews (1,792)
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All reviewsnelsons barspiral staircaseciro's brasseriejapanese gardensensory gardensunday carveryexecutive roomlovely hotelwedding venuesteam room and saunawedding guestsafternoon teamy partnerleisure facilitieswedding receptionthe ground floorfrom start to finish
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Reviewed 29 November 2010

We had our wedding at The Grosvenor Pulford Hotel and Spa on 18th November 2010. We cannot rate highly enough the service we received from the hotel from the moment we booked over a year earlier. Every detail was handled with the upmost professionalism. The venue was perfect for our winter wedding with lots of lovely settings to have photo’s taken indoors, however we did manage to brave the cold and intermittent showers to have a few photos taken outside too! We live locally to the hotel and visit regularly so we know how immaculately clean and well presented the hotel is at all times and how great the food is, and needless to say we were not disappointed on our wedding day. Many of our guests have been in touch with us to say it was the nicest wedding they had been too and what a lovely hotel the Grosvenor Pulford was. The leisure facilities were also a big hit with many of our guests who stayed over. We stayed in one of the bridal suites (room 79) and it was absolutely beautiful. We would like to thank all the staff at The Grosvenor Pulford Hotel and Spa for making our day perfect and we look forward to seeing you all next year for our 1st anniversary if not before! If you are considering booking this hotel for your wedding then we would highly recommend it and if you have already booked then you are in good hands and set for a great day!

  • Stayed: November 2010, travelled with family
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1  Thank Pink010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2010

Booked an overnight stay for 3 couples as an extra treat for my daughter's 21st birthday and was not disappointed with this choice.
Everything was excellent from start to finish. The staff were friendly and attentive throughout the visit, the food in Ciro's was superb and the buffet breakfast was excellent,
We made use of the spa facilities and although the sauna and steam room were small we all enjoyed them, Only sorry we did not book any treatments (we will next time)
We had the zoo package and this was really good value
We would definitely return to the Grosvenor Pulford and would highly recommend it

  • Stayed: November 2010, travelled with family
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Thank ChrisH33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2010

Stayed here with my partner. We had a mid week special, over night stay with facial treatments.

The hospitality was particularly first class as both myself and my partner are hotel managers.

The girls in the spa are friendly and most helpful.

The food was world class so hang on to the chef!!!

The room was beautiful and breakfast arrived on time, eventhough they forgot to bring the toast!!!

I would recommend this hotel to anyone who wants to enjoy the peace and quiet and receive 1st class attention to detail.

Daisy and Tania

  • Stayed: November 2010, travelled as a couple
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Thank daisyg96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2010

Stayed at this hotel 17th November 2010 for one night, got a great deal on late rooms.
Lovely setting in quiet area just outside Chester but very close to drive into town centre.
Decoration and style has the wow factor when you walk in the hotel, very friendly reception staff and the room we had was amazing, think it was a deluxe, has a spiral staircase as you walk in the room which leads to the bedroom and bathroom area. very clean and modern, The bed was comfortable and the room as a whole was great.
Swimming pool, sauna etc were very clean and a great way to relax before the evening.
We ate at Nelson's restaurant in the evening, a superb meal, large portions but also quality food for good prices.
The hotel as a whole is well worth a visit, I would recommend to everyone and you have to go and experience it. I only wish we had booked some spa treatments as it looked very nice in there and tempting to try.
Breakfast was a cooked one, very filling and again, good service in there with tasty food in the lovely breakfast area.
Our experience here was a fantastic one and we will be returning again at some point soon. Anyone thinking about staying here should do, it is good for people of all ages.
I would give 10/10 to this hotel, YOU MUST GO!!

  • Stayed: November 2010, travelled as a couple
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Thank toffee85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2010

I have stayed many times at the Grosvenor Pulford while on business trips to Chester. The rooms are all quite unique which is great - you never get bored with the place. The food in their restaurant is really excellent and well worth a try. Great leisure facilities and really nice surroundings. Staff are friendly and always willing to be of assistance.

  • Stayed: August 2010, travelled on business
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Thank AnnALIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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