Me and my partner came here for my birthday and we stayed for 2 nights.. The hotel from the outside looks abit dated, however inside is slightly better. When we arrived, we was given our room key- we had booked a double room and the room we had got given was a twin- so we had to go down to reception and get this changed without any problems, the woman on the reception desk was on the phone but eventually we got it changed. The room itself isn't too bad, the double bed is rather comfortable and there was black out blinds and also black out curtains which I thought was really good. There were stains on the carpet itself, and there was writing on the wall in a different coloured paint - surely this should have been painted over in the correct colour to match the wall. There are condiments provided - milk, sugar, coffee and tea along with a kettle and two cups, I felt that there wasn't enough milk for the amount of condiments there was so we had to go to the reception for more milk- this wasn't a problem and we got more. The room itself was spacious and was generally clean, a maid came in on our second day and changed the bed, made it up, cleaned the room and gave us fresh towels which I thought was quite good.. the only things that I could fault the room for is that the television wasn't in the centre of the wall to match up where the bed was which was rather annoying. The (rather small) bathroom wasn't that bad, was clean and quite modern with the tiling and the floor, the shower was powerful with many settings and was over a bath. The only problem was the shower curtain didn't keep the water from the shower out from going onto the floor so it was eventually soaked and we had to use towels to clean it up. Only fault was when we first arrived and used the bathroom to put our shampoo etc, there was two pubic hairs around the sink which wasn't pleasant..... apart from that it wasn't too bad. The facilities that the hotel offers are adequate- the decor around the swimming pool is rather dated, could do with getting refurbished but I guess it isn't the decor you look at, you go to swim. The swimming pool itself is ok - not deep enough for diving though and it isn't a full length swimming pool which is a shame. The jacuzzi is lovely and relaxing, however it could do with a clean around the sides as there are 'tide' marks and grime which put me off going in for a long time. The gym is situated upstairs and is fantastic; it has weights, treadmills, bikes, rowing machines, free-weights and machine weights..also an exercise ball and a water drinks machine. It isn't a fancy gym but does the job if you wish to go for an hour or so. The sauna and steam room are both great, slightly small but both good enough for what you use them for. The hotel itself is situated just outside of chester with a pub across the road and Amantola curry house literally a two minute walk which was very nice. It isn't far from Chester city centre and even though it is right next to a busy road there was no noise coming through our windows at night or even during the day - unless we had our window open. We cannot comment on the breakfast or the meals they serve as we didn't try them - reception staff told us that if we wanted breakfast it would be £7.50 per person, per night, which we thought was abit over priced to say some cafes in the centre were offering a full english for £5. Myself and my partner thought it was a decent hotel, with good facilities and the staff were friendly and helpful, it might be a short drive from Chester city centre but wasn't any hassle getting there. We would stay again here but it's a shame breakfast wasn't included.
A little tip - for anyone going in the city centre and want car parking, do not pay £4 for an hour etc, go onto Tesco car park and it is only £1.50 an hour. Car parking on the little car parks that are dotted around are free after 3pm also.
- Official Description (provided by the hotel):
- Your quality hotel in Chester! Our unique location on the North Wales border, close proximity to Chester City Centre and the M53 / M56 motorway network means we are ideally placed to explore the local area and beyond, with Liverpool, Manchester and The Wirral in easy reach. From weddings, family celebrations, private and corporate dinners, to meetings, seminars or training events, our function rooms offer some of the most spacious and flexible conference and banqueting facilities in North Chester. ... more less
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- Also Known As:
- Gateway To Wales Chester
- Hotel Gateway To Wales
- Gateway To Wales Hotel Chester, Cheshire