We have stayed here at least a dozen times over the last 8 years or so. Our visits usually being weekend breaks away a couple of times a year. When we first visited the hotel it was back in the day before it became days inn and was simply known as The Gateway to Wales hotel. We have always sung the praises of this place from the friendly helpful staff to lovely clean comfortable rooms, great food and best of all the leisure club.
Staff are still very friendly but I am sad to say though having just returned from a 2 day stay we will not be returning which is a real shame. I don't know what's happened whether it be management change or cut backs or quite what but we were shocked and disappointed at how a once great hotel is no more. The whole place needs a serious makeover. The sofas in the reception area are tatty and dirty, and the cushions/seats have been turned inside out, presumably as they are so grotty? The beds which were once so comfortable are now dreadful, and feel the springs digging into you. The noise from other guests slamming doors was more noticeable this time too. Finally, the leisure centre. . This used to be so lovely but it is now dirty. The floor edging around the pool is broken up and missing in parts. The jacuzzi and steam room were both out of order too. I am really sorry to say but having spent many a weekend at this hotel we won't be back, we will be finding somewhere new in the future. Shame, always loved this place. Days inn owners take note. . You need to put some money and time into brining this hotel back to what it once was.
- Official Description (provided by the hotel):
- Your quality hotel in Chester! Our unique location on the North Wales border, close proximity to Chester City Centre and the M53 / M56 motorway network means we are ideally placed to explore the local area and beyond, with Liverpool, Manchester and The Wirral in easy reach. From weddings, family celebrations, private and corporate dinners, to meetings, seminars or training events, our function rooms offer some of the most spacious and flexible conference and banqueting facilities in North Chester. ... more less
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- Also Known As:
- Gateway To Wales Chester
- Hotel Gateway To Wales
- Gateway To Wales Hotel Chester, Cheshire