We use this place a lot and are normally very happy, but our latest visit has compelled me to write this review as constructive critisism. We arrived at about 10 to 9 on a friday evening, after checking the website which stated they were open until 10.30. Upon being seated and opening menus, we were asked immediately if we were ready to place our order?!!! we were told this was due to the kitchen being about to close, and that 'chef' wouldnt be very happy! every other word from our otherwise lovely waitress was 'rush, quick or hurry'! I requested salad with my steak rather than peas, as i cant stand them and was again told that 'chef' wouldnt be happy, though it states on menu that things can be changed with no problem. My husbands starter was thrown at the plate and incomplete. Halfway through starters, another waitress came and asked if we were ready for mains, while we still had knives and forks in our hands!! Main was mediocre at best. Whole experience was very rushed and when we gave feedback at the end, we were told that its a very long day for the kitchen staff!!!! which i do appreciate, but maybe in the wrong job with that attitude?! We probably will return, but not as late at night. Just felt people should know that food is only served until 9, not the 10.30 that website leads you to believe. DO NOT GO AFTER 8.30 and expect to be made to feel welcome!!! PS, the chef needs to chnge his attitude towards his customers i think! Waitress Linda was lovely tho, and gave us some money off, though by then our evening out had been ruined.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.