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“A brilliant experience.”
Review of The Mill Hotel

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The Mill Hotel
Ranked #14 of 44 Hotels in Chester
Certificate of Excellence
Plymouth
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A brilliant experience.”
Reviewed 19 October 2012

Have just spent 2 days ,on a midweek break at this hotel,and quite honestly don't know how it's done for the price.
After looking for hotels offering mid week breaks in Chester I chose this one on the merits of its description on the website,which proved to be an excellent representation!
On arrival,after an 8 minute walk from the railway station we were greeted by extremely friendly,polite and helpful reception staff who,after informing us of the hotels location some 5 mins walk from the centre of Chester, directed us to our comfortable room.All the usual needs were catered for and the television was a modern flat screen 32 inch,which pleased my wife,as did use of the spa facilities,an early afternoon swim was enjoyed !
The bar staff were excellent and the prices for drinks were on a par to most high street hostelries.Also in our package was a 3 course meal in the excellent restaurant,which was geared to cater for my wifes special dietary needs(ceoliac,in fact the Chester coeliac society meet in the hotel !)and we enjoyed a really excellent meal.
Breakfast was also a joy it was the first time in a number of years that my wife was able to enjoy toast! We both enjoyed the very good buffet laid out!
On the second evening we also chose to dine "in house" and were very pleased with the menu and prices!
In all we both would have no qualms in recommending this hotel to anyone thinking of a mid week break in Chester at a realistic price with comfortable surroundings

Room Tip: To be honest the best rooms are probably overlooking the canal,but we had no problems overlooking th...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (400)
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English first
Sheffield, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 October 2012

Excellent hotel had everything we needed staff were friendly and helpful excellent location beside the canal and walking distance to Chester we would definitely recommend this hotel and would not hesitate in returning

Room Tip: Stayed in room 326
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  • Stayed October 2012, travelled as a couple
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Helpful?
Thank jules0906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 October 2012

just come back from a three night stay at the mill, pleasant staff at check in but the two members of staff that do deserve praise is firstly the gentleman behind the bar at the morning buffet very very friendly indeed, secondly the gentleman on duty at reception at 2.30 am , after tolerating a noisy room next door to ours he came up and sorted the matter out for us .. the only staff member that was not helpfull was the girl at the spa reception she obviously had other things to do when we went there and had no time for us, which was a shame as the pool and sauna ect was very good . just one more gripe the room walls seem very thin..
but on the whole a good hotel

Room Tip: avoid room 318 as the sound travels in from 316
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  • Stayed October 2012, travelled as a couple
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Helpful?
1 Thank yetsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffs
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 October 2012

Having normally stayed at the Queens in Chester, we would not have even looked at this hotel (usually only go for 4*) but were recommended it by friends. We were a little apprehensive having read reviews but really not necessary. From the time we arrived until the time we left, the staff were pleasant and helpful, the hotel very clean and the food appetising and reasonably priced. Considering that parking is complementary, the room rate relatively cheap and the hotel is within easy walking distance of the town centre, we will certainly stay here on our next visit to Chester.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 October 2012

I must admit this wasn’t our first choice for the marathon weekend in Chester, but I’m really pleased we ended up here. The hotel is located right on the canal; literally a 5 min walk from the main train station and similar to the centre. We stayed in a club double as it was advised the only standard doubles left were over the bar, which I presume gets loud in the evening. Our room however faced the canal, and although the décor is dated, it was spacious, comfortable & quiet. Service was super friendly and the pool area was clean and perfect for a post-race cold rainy afternoon. Breakfast, which was included in our rate, offered a selection of continental and hot options, and good coffee in nice surroundings. We also had lunch at the Old Harkers Arms pub literally a right turn and 2mins down the canal from the hotel which I would definitely recommend for good gastro pub food.

If you’re looking for edgy & cool, this is probably not it! But the Mill Hill for us hit the mark totally on all the important things – great service, super comfortable bed, great shower pressure ( & fluffy towels!) and a convenient location.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GEGLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level 5 Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 October 2012

I really liked this hotel. There was everything you could possible want/need here. The staff were really helpful, the breakfast was amazing, the rooms absolutely spotless with great bedding, very clean modern bathrooms with lovely fluffy towels. I couldn't fault a thing. Further, the hotel is literally minutes away from Chester city centre. We parked the car in the hotel car park and didn't use for 2 days!! I definitely would recommend this establishment. PS: Great spa facilities in the hotel too!

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carluke, United Kingdom
Level 5 Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 October 2012

Basic room but very comfortable bed - pity we were wakened at 5am by the rain coming in. Work on the roof above hadn't been sealed and the rain came down. No alternative room available. Leaks in the bedroom required moving the bed but the bathroom was literally a wash out - shave and showerd at the Leisure centre. Reception apologised but would have expected better response.
Swimming pool really good - 15m - great for a swim instead of usual hotel "dip". Leisure centre open to public so might get busy - not a problem at 6pm when I visited. They have lanes roped off for swimmers. Good sauna & steam room beside the pool. Gym looked reasonable but not of interest to me.
Could have been a much better experience so wouldn't rule it out in future

Room Tip: Avoid upper floors if roof works ongoing. At least 2 rooms were affected when I visited
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  • Stayed September 2012, travelled on business
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Helpful?
Thank Lachlan75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mill Hotel

Property: The Mill Hotel
Address: Milton Street, Chester CH1 3NF, England
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Chester
#13 Romantic Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Mill Hotel 3*
Number of rooms: 132
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Also Known As:
Mill Hotel Chester
The Mill Hotel Chester, Cheshire

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