Stayed at The Mill hotel on 19th and 20th October with my partner. We arrived somewhat earlier than the advised 2:00pm booking in but were pleasantly surprised to be told that our room was ready. All staff at the front desk were polite and efficient and our room was well appointed with a comfortable bed, spacious sofa area and good sized tv.
The only reasons for not giving the hotel a five star rating would be the following:
The single sheet toilet roll dispenser in our room seemed cheap and akin to a public lavatory, perhaps there have been trust issues with supplying rolls in the past!
The organisation of breakfast. Notably the hotel do advise that guests try to attend as early as possible as the dining area can become very busy, and in a busy hotel this is easily to be expected. However having to stand up to 25 minutes at the front desk waiting for your number to be called out as other guests arrive/depart is somewhat frustrating. Waiting so long without being offered a soft drink or tea is hard to understand and seeing other guests being 'called to breakfast' who have been waiting less time that you is simply rude. This I would suggest is an area that needs looking at.
Barring that both my partner and I had an enjoyable time at The Mill Hotel and would consider staying here again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Ebookers, Expedia, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your The Mill Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mill Hotel Chester
- The Mill Hotel Chester, Cheshire