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“Great staff” 3 of 5 bubbles
Review of The Mill Hotel

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The Mill Hotel
Ranked #12 of 45 Hotels in Chester
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great staff”
3 of 5 bubbles Reviewed 25 January 2013 via mobile

Stayed here for two weeks, initially was put in a tiny twin and when I asked to be moved as staying so long, the staff moved me to a large family room, which had a decent sized bathroom with separate shower. The was a problem with the fire alarm system, which had gone off six times in ten days. All well and good, however, when there was an actual fire, no one paid any notice!!! The fire was right below my room and the staff asked me if I wanted to move to the new wing. My only complaint was that the window was frosted (I'm guessing this may be a planning stipulation) however, it would be nice to be able to see the weather before leaving the room! Nice hotel, good location, would stay again.

Stayed January 2013
Helpful?
Thank K B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (370)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
staffordshire
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 23 January 2013

We booked a two night champagne break but ended up going one night earlier to avoid the snow and I'm glad we did or we would have cancelled and missed a lovely weekend. We chose to upgrade to a better room and it was lovely,everything including robe and slippers supplied, tea, coffee, milk and biscuits. The spa is small but great for relaxing after a bit of shopping in the snow. Friday night was a 'dine and dance' evening, 3 course meal which was not gourmet but certainly ok and very edible, with a singer to entertain during the meal followed by a disco until late. We dressed up and had a great evening! Breakfasts were nice, could have done with a little more fresh fruit, there was only melon slices. But the hot stuff was replenished frequently and the plates were nice and hot too. Chester is a lovely place for shopping so I'm sure we'll be going back, and we'd definitely stay at the Mill again!

Room Tip: Definitely go for the deluxe rooms if you can, they're huge and very comfortable. Rooms on the S...
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  • Stayed January 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jazziebabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 January 2013

Just writing this makes me want to go there. Its a warm, friendly, cosy hotel in a simply perfect location for a Chester break. With the spa and the canal and the gym, and short walk to town, It just could not be better. Free WiFi is a BIG attraction for me. Very reasonably priced room service is another. This is the hotel to choose in Chester.

Room Tip: I like paying for a larger room, and try to be away from the lifts and corridor doors.
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  • Stayed October 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alice N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
221 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 20 January 2013

This is the 2nd time I've stayed here, the first time was in a basic room that I was't impressed by. This time paid £80 through a corporate booking to get a business room - mmm..... their idea of business room and mine is a bit different, what on earth are the frosted windows in the room about? Even if there is no view I want to see out! My original room was next to the lift and was noisy so the reception staff were good about moving me. Unfortunately the room I went to next was across the canal next to the main road and was subject to lots of traffic noise until late at night. And someone had set the alarm to go off for midnight - thanks last guest! The room was okay but the bath had some nice black mould around the edge.
Breakfast was nothing special but the basics were all there. Had the excitement of a fire in the laundry room as we left.

Room Tip: avoid one near the main road.
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  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tonyotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
midlander
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 18 January 2013

Stayed here for one night and really cannot fault it, service was good, room was excellent, not to sure I would want one over looking the busy main rd tho,
Good value for money considering its location,
Can,t wait to go back to try their restaurant on the canal.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MidlanderTrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dudley
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 January 2013

Stayed here for 1 night in January. Reception staff were most welcoming and we received a free upgrade without asking. Most impressed with the breakfast and the friendliness of the staff and people staying. The real ale bar had a good selection of beers and drinks in general. We didnt have time to use the spa & leisure facilities but will do next time as we are definitely returning. This is very handy for the shops and pubs.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PaddyDudley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Island of Anglesey, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 13 January 2013 via mobile

Stayed here on a friday and saturday night in January. Found it difficult to get to even with sat nav. Room was ok quite spacious however i was not impressed by the frosted glass window or the fact that the standard lamp had no shade ! The bed although comfortable was very squeaky and just turning over made a terrible noise! The walls are very thin and we had a cougher next door to us who coughed all night. You could also hear someone using the toilet... and not just the flush ! Our room was on the 3rd floor and located over the restaurant where they hold dinner dances and we could hear the music quite loudly until 1am so not suitable for children or someone wanting an early night.
The spa was great we used the pool steam room and sauna both mornings and it wasnt busy.
The breakfast was nice too but if you only want 1 slice of toast do tell the server or they'll automatically bring you 3 slices. It was nice to have coffee in a pot with enough for 3-4 cups.
The barstaff were friendly and helpfull in their choice of real ales but it can get very crowded.
I would stay here again but probably midweek or on a sunday.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank holidaygal29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mill Hotel

Property: The Mill Hotel
Address: Milton Street, Chester CH1 3NF, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Mill Hotel 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mill Hotel Chester
The Mill Hotel Chester, Cheshire

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