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“Lovely stay great staff we will be back!”
5 of 5 bubbles Review of The Mill Hotel

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The Mill Hotel
Ranked #12 of 44 Hotels in Chester
Durham
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely stay great staff we will be back!”
5 of 5 bubbles Reviewed 17 June 2013 via mobile

We had a lovely stay at The Mill for our 25th Wedding Anniversary. The staff were great without exception, nothing was too much trouble whether it was extra tea bags as we went to bed ( which then included extra biscuits!) or finding me a mug for a cuppa in the bar, did I mention I like tea!
Our room was a standard double, the bed was soooo comfy, there were loads of sockets to keep phones charged and straighteners hot, the bathroom was clean and lots of fluffy towels.
The food in the hotel was excellent, breakfast is a hot and cold buffet which is refilled often so everything is there for you, the croissants were delish! We ate in the bar at lunchtime and it was great value for money as well as really nice.
The hotel is only a few minutes walk from town along the canal which has ducks and canal boats. Chester is beautiful full of Black and White houses, loads of history if that's what you are looking for, nice easy walking and lots of shops, the way the shops are set under the back and white frontages even kept hubby intrigued. Free paring and free WiFi were the icing on the cake, we will definitely go back!

Stayed June 2013, travelled as a couple
Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,283 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (382)
Date | Rating
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English first
Manchester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 June 2013

We arrived at The Mill Hotel and found it very easily. The hotel receptionist was very welcoming and the room on 3rd floor was very good. It was clean, well furnished and despite over looking the road, wasn't noisy in the morning at rush hour. The hotel was in an excellent location and we walked down the river and found some nice pubs on the way, all within 5 mins of hotel.

There was a good choice available for breakfast and the staff were pleasant and helpful. It was also good to find a city centre hotel with more than 5 parking spaces - that's to be commended. We had an enjoyable stay and would return.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicola H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancs
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 13 June 2013

The Mill Hotel is a wonderful place to stay. We booked the spa break for my mothers 70th Birthday. The hotel is very olde-worlde in parts of the hotel. The staff are so warm and welcoming, the food is superb and the spa treatments were excellent.

I look forward to returning!

Room Tip: Ideally located for Chester town centre Bedrooms are warm and comfortable
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llanbedr, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

Have just returned from The Mill after a lovely stay. We were greeted by a lovely receptionist who was very helpful on our arrival and were directed to our lovely clean spacious room. We had a special rate of dinner, bed and breakfast on our first night and bed and breakfast on out second night which also included a bottle of wine in our room on arrival for £185 which we found very good value for money.
The food in the restaurant was very nice and breakfast each morning kept us going for the day.
The hotel is ideally located in the center of Chester, just a short walk to the town center for shopping and walking around the city walls.
The only little comment we had is that the room was very hot at night and we found it difficult to sleep in such heat.
Look forward to returning soon!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Yorkshire
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 June 2013

Just got back from a weekend in Chester for a friends 40th!! There was a big party of us so most of our rooms were to sleep 4. I was pleased to see 4 single beds when we arrived! Lovely breakfast. Tried out the disco on the Friday night, then had a day at the races on the Saturday. 5 minutes from the hotel to the races and into the centre so this was great when we needed to change shoes after the races lol!! 4/5 bars down the canal just outside the hotel so that was a bonus. Gym, Sauna and pool very nice too.
Will definately be back to the hotel at some point in the near future.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raquel074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
midlands
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

Booked special spa package. Hotel easy to find, reception staff helpful. Room ok, but too warm, and faced busy main road so quite noisy early on. Carpet let the room down, it was really stained ,not just in one area, but had obviously had a lot of spills on it. Beds comfy enough. Spa was lovely and the girls very helpful, had relaxation massage which lasted well over an hour and was sublime. Had swim afterwards, disappointed no recliners by the pool, only plastic garden chairs. Dinner was fine, waiting staff very friendly and food good. Breakfast slightly disappointing in limited choice, especially the cold buffet. All in all though, a lovely stay and very reasonably priced, even light lunch was included which we didn't expect, good value for money

Room Tip: not 402 unless carpet renewed!
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beachbodymidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 June 2013

The hotel is in a good position and only a few minutes walk to the city centre. However, there were a few downsides. We arrived as a small group of 5 female friends, each having booked a single occupancy room. At registration we found the hotel had made a mistake and allocated two people to one room. This was changed and the guest went to her second room, let herself in with the key, only to find that it was already occupied by someone else. So two quite serious mistakes and absolutely no apology for the inconvenience.
At least two of our bedrooms that I was aware of had very badly stained carpets and I've included photos. The net curtain in my room was really creased and had not been ironed.
These things are so easy to rectify but really affect your first impressions of a hotel. The carpet should not have been passed as acceptable. Does the manager or housekeeper not check the state of the rooms?
We had hoped to have dinner on the advertised canal boat trip but this was not available as there were insufficient bookings.
The hotel food was good and overall these niggles did not spoil our break. Treatments in the Spa were very enjoyable and well worth it, especially after a hard day of retail therapy! Would I book there again - yes I probably would, in the hope that the hotel management have by then improved their customer service and cleaned or replaced the carpets.

Room Tip: No air con, so avoid rooms near the dual-carriageway (402) which are noisy if needing to open window...
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Putneydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mill Hotel

Property: The Mill Hotel
Address: Milton Street, Chester CH1 3NF, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Mill Hotel 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mill Hotel Chester
The Mill Hotel Chester, Cheshire

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