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“what a relief!”
Review of The Mill Hotel

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The Mill Hotel
Ranked #12 of 45 Hotels in Chester
Certificate of Excellence
Reviewed 2 September 2013

Really nice place to stay, extremely helpful reception staff, very welcoming and accommodating after trying another scruffy hotel in the vicinity.
Restaurant evening and breakfast food - very good - would love to stay again!

  • Stayed: August 2013, travelled as a couple
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Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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718 - 724 of 1,477 reviews

Reviewed 1 September 2013

Arrived at the mill for 2 nights stay while enjoying a weekend at the races with friends,,,, having stayed last year and really enjoying our time there we had no hesitation in returning,,, again reception was welcoming,,,, rooms where comfortable,,,,,, swimming pool and spa idyllic.....however breakfast could have been better......sausages were the worst ive ever tasted.....and had to wait for toast.....also felt more squashed in this year and difficult to manover tables.....on the 2nd evening we decided to eat at the bar......again our friend had to send back a meal as it tasted very odd,,, and being meat pie ,,, risky....on joining the dj in the resturant the waiter was rude on many occasions and made me feel very unwelcome, ( we had changed into jeans and tops as we had been dressed up all dayat the races and just wanted to relax ) he really needs to remember we are paying guests and maybe teach himself a few manners.....however apart from this the receptionist was amazing and went to the trouble of finding one of our ladies a safety pin in an emergency situation and the breakfast staff were lovely....only other down side was the heat in the hotel......was really warm.....the weekend has left me wondering if we will have a return visit next year,,,,, or will we be finding somewhere else ????????????????????

Stayed: August 2013, travelled with friends
Thank ANGIE2555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

Stayed for 2 nights last week, room was large and very clean, although near road, no noise at all when window closed, even if bit open,beds very comfy, and the iron n ironing board great. Check in was friendly and quick, and we left our luggage as we arrived early and went into town, when we returned our bags were already in our room.
We had dinner 1 night in caneletto, and it was very good.
Breakfast was self service, and hot and tasty.
We would of loved the afternoon tea cruise, but sadly we had a change of plan.
The pool was lovely and warm.
The only down side was that the room was very hot.
all in all a great time.

Stayed: August 2013, travelled with friends
1  Thank purdypuss3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

We have stayed at the Mill Hotel and Spa several times, mostly when we go to Chester races but also for weekends away and have now booked to go close to Christmas to see Chester lights and enjoy more of the Mlll Hotels' disco entertainment and good old fashioned customer service. We enjoy dancing the night away to great music after a lovely meal with very reasonably priced drinks and the extra add on of bacon baps brought round at midnight for free is a very well thought out customer satisfaction winner. Who doesn't enjoy a crispy bacon roll after an enjoyable evening of fun? DH Bucks

  • Stayed: April 2013, travelled as a couple
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Thank Diana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2013

The hotel car park was excellent, we managed to park outside the hotel but there is excellent parking facilities. the location is excellent and very pretty with the town centre in walking distance. the hotel itself is very clean and welcoming. the reception staff were excellent, friendly and very good at checking in the guests in despite the volume. the room was fine, it was only a standard room and yes the bath was small and narrow so if you are over 6 foot (as my husband is) you would be a little cramped. the food was amazing both in the restaurant and on the canal boat. you must book dinner on the canal boat that is a must and do it early in the day as numbers are restricted. the staff in general are excellent they are really welcoming nothing is to much trouble. we missed the opportunity of afternoon tea, this again you need to do before 4.00pm realistically as they don't have chefs available to put it together but the staff were more than happy to provide us with a toastie. we stayed for a couple of days at the hotel and will certainly stay again if we go to chester as this was a great hotel. we didn't use the spa facilities because we stayed over the bank holiday and the swimming pool was being used by the children.

  • Stayed: August 2013, travelled as a couple
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2  Thank jagsandsmelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

The Mill Hotel has Dinner Dances Friday and Saturday a fantastic singer on Friday in the back ground while you are dinning it is a lovely dinning experience.We had a meal on their own cruise boat on Saturday silver service waiting even on the boat.The spa and swimming pool and treatment rooms really make you feel special.The way you are made to feel good is what you need for that well deserved break.We love the place and keep going back year after year.Exellent location park the car on their car park a short stroll and you are in the city centre.

Room Tip: Upgrade to a canal view room
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  • Stayed: August 2013, travelled as a couple
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Thank graham w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

If you want to explore the beautiful city of Chester then you can't go wrong with this hotel. Excellent location, just a 10 minute walk from the heart of the town. Sitting on the banks of the canal, with its own cruise boat the setting is quite special. We paid extra for a club room which was more spacious with a large seating area and king size bed which was lovely and comfy with fluffy pillows and soft duvet. The bathroom was a bit dated with a shower over the bath and curtain to keep the water in. I found this a bit tricky plus the controls were all a bit stiff so not easy to get the temperature right or keep the floor dry. However, both room and bathroom were very clean. The windows are small but this is part of an old mill so in keeping with the original building. Wifi was free plus lots of TV channels ( Sky) for those who want them. The breakfast was good, usual English fry up plus some cereals and fruit. Not a huge choice but all very acceptable. Good tea, coffee and fruit juice. We actually had two evening meals there because the food was great, the service great the drinks reasonably priced and a set two course meal around £15 which we thought good value. I used the spa pool which opened from 6.30am so it was a real treat to catch a swim before breakfast. All the staff were very hardworking and helpful. I would certainly recommend this hotel and would definitely return.

Room Tip: I asked for a high quiet room with a lovely view as I had read that some rooms look onto the road wh...
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  • Stayed: August 2013, travelled as a couple
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Thank Santoriniblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mill Hotel

Address: Milton Street, Chester CH1 3NF, England
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Chester
#13 Romantic Hotel in Chester
Price Range: £82 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mill Hotel 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Mill Hotel Chester
The Mill Hotel Chester, Cheshire

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