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“Very friendly helpful staff”
Review of The Mill Hotel

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The Mill Hotel
Ranked #12 of 45 Hotels in Chester
Certificate of Excellence
Reviewed 27 April 2010

Stayed here last week with elderly parents. The rooms were large and very clean with good sized bathrooms. The food was tasty and the staff were all very friendly and cheerful from reception through to the restaurant. When my Dad's partner fell and hurt herself in a minor way in her room they were quick to assist and apply first aid. They had positive answers to all the questions we asked about our stay.

I used the pool, sauna, steam room and jacuzzi and all were excellent.

My Dad is very hard to please but he thoroughly enjoyed his stay too.

I can reccomend the hotel to anyone,plenty of parking there too. I shall be returning shortly for a short break with my wife.

  • Stayed: April 2010, travelled with family
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Thank Orangerobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,457 - 1,463 of 1,579 reviews

Reviewed 25 April 2010

The Mill Hotel tickets all boxes in terms of central location, customer focused staff, excellent food; in short it is really good value for money. Me and my two friends stayed here this weekend and the whole experience was really good. All staff were so helpful and hardworking. I would recommend this hotel to anyone, and urge you to book for the dinner & dance (disco) which takes place on Friday or Saturday nights. Our whole weekend in Chester was a pleasure and I can't wait to return.

  • Stayed: April 2010, travelled with friends
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Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2010

My wife and I took my daughter and her husband to The Mill Hotel for a long weekend on 16th April 2010.
What a fantastic weekend. The hotel is comfortable, the staff friendly and helpful the food superb, and a trip on the "Boat Restaurant" is a must.
We upgraded to club rooms and they are large and very comfortable.
The hotel is about a ten minute slow stroll into the centre of Chester and there are plenty of restaurants on the way if you don't want to eat in.
I can only say a big thank you to all the staff at the hotel for making it such a superb weekend break.

  • Stayed: April 2010
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Thank keyboardCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2010

We spent 2 nights here, the hotel is very clean and tidy, staff are very helpful, rooms were spacious and well equiped. The food is excellent and the bar area is more than acceptable although crowded at times.
Minor negatives -
I expected a flat screen TV (we'd booked a top tariff room)
Parking is tight, not quite enough room for all cars but it looks as though this is being worked on to enlarge the parking area.
The bar is open to locals which can get a bit crowded especially when the football is on the TV. With a lot of the rooms you have to walk through the bar to get to them, this is tough when it is packed full of drunk football fans!
Tomato ketchup in sachets at breakfast, not Heinz either!

Yes, these are all minor negatives but these minor points are what makes other hotels out these better. But, this is a nice place to stay, if you've booked it I assure you, you've made a good choice.

  • Stayed: April 2010, travelled as a couple
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Thank Mildcheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillHotel, Owner at The Mill Hotel, responded to this reviewResponded 7 April 2010

Thank you for taking the time to review and recommend the Mill Hotel.

Your niggles, although you say are small, are by no means unimportant::

Most but not all rooms have flat screen televisions. We are awaiting delivery for the balance. We have ordered the LG 32" HD 1080 LCD with Freeview.

The car park has been further enlarged and will remain free to residents and guests.

Access to rooms via the Bar Area is also being addressed as a matter of urgency.

A slight hiccup with the Tomato Ketchup, our normal one, which came out best on a blind tasting, has been re-ordered and the sachets in question have been sent back.

Regards,

Gary Vickers
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2010

The Mill is really well located for the city, and the free, large car park is a real bonus. The bar has an impressive selection of real ales, but it can get very hot in there. We stayed in the old part of the hotel rather than the newer annex and the room was very small - think opening the wardrobe door onto the opposite wall, a 3/4 size bath and only 1 person being able to walk around the bed at a time. Rooms in the annex look to be bigger. The room was however clean, but it did need some updating. Sports fans will appreciate Sky Sports 1 in the bedroom and in the bar. Excellent breakfast. We paid £91 a night for a double room so all in all I'd recommend The Mill

  • Stayed: April 2010, travelled as a couple
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Thank NottinghamDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2010

Only had time for one night in chester and we chose to stay at the The Mill Hotel. The receptionist were very pleasant when we checked in and the room was very clean and so was the bathroom. The hotel bar prices were very reasonable and the bar next to reception was always busy every time we went past it. We did not have an evening meal in the hotel but the breakfast that we had there in the morning was delicious and and you had a good choice to choose from from pastries, fresh fruit or a full English and the staff were very attentive. We made use of the pool which was big enough for a decent swim and the sauna and steam room were an added bonus. All the staff we encountered were very friendly and we will be looking to come back here again for a longer break next time.

  • Stayed: March 2010, travelled as a couple
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Thank UkTravelmister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2010

booked 3 night weekend , picked the hotel off the internet using previous tripadvisor reviews - and they were right. booked a premium room which are top floor in the original mill - lovely big room with balcony and spa bath, also free parking for guests. very good bar with a good selection of real ales well kept and cheap!! used room service for sandwiches and chips (not inventive i know) and the food was superb and even at 10pm very fresh. the hotel has a special offer for sunday nite meals in the canaletto restaurant £15.00 per head for 2 courses again very good with excellent service. breakfast was a good self serve hot or cold buffet. great city to walk around, lovely by the river and excellent shopping. we will be staying here again.

  • Stayed: March 2010, travelled as a couple
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Thank ruggergal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mill Hotel

Address: Milton Street, Chester CH1 3NF, England
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Chester
#13 Romantic Hotel in Chester
Price Range: £83 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mill Hotel 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Mill Hotel Chester
The Mill Hotel Chester, Cheshire

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