Stayed here for 2 nights and had a wonderful time. All the staff are very courteous and polite and give the impression nothing is too much trouble. Managers: you should be very proud of your staff. Hotel room was very warm and we had to speak to them about them about a constant droning noises outside our windows. The staff worked hard to find out the problem and provided us with a fan. Eventually found out it was the extractor fan that had been thrown out of timings by electrical surge.
We made full use of the spa area everyday and this was kept immaculate. Pool just the right temperature.
I had a relaxing massage that was over far too quick.
Breakfasts are second to none with plenty of choice. Prices in bar/restaurant are no different as a comparison to anywhere else in Chester which is unusual for a hotel.
We will return and I would recommend this to anyone so book if you can get a place!
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