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“nice relaxing stay”

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Premier Inn Chester Central North Hotel
Ranked #23 of 44 Hotels in Chester
Liverpool, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“nice relaxing stay”
Reviewed 7 August 2014

stayed on 03/08/14 on arrival we got there early but reception staff went out there way to get are room made up.The room was big clean and comfortable only issue air con didn't work but there where two fans so not a problem. the meals where in pub adjacent to hotel and had plenty of choice we only had breakfast which was excellent. Located short taxi away from chester centre and amenities but good value hotel.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank robinevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Newcastle
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 August 2014

Always visit chester zoo in summer holidays, booked this hotel because it was close to zoo.

Ideal for location, staff seemed friendly always said hello when you passed reception area.

THE ROOM - only good point, it was huge (2 adults, 2children). No air con but thought oh well we have two fans should be ok, oh how wrong were we. Had the worst night sleep ever, the heat was unbearable, kept waking up every 1-2 hours, toddler with us cried through most of night asking for drink all time. Went for breakfast in morning not worth the money if we had of realised there was a morrisons over the road we would of went there for it instead. Came back to our room afterwards, opened the door and the heat just hit you again, we quickly packed, handed in key and went to car and sat outside zoo an hour early just to cool down in car.

Safe to say we won't book here again, which is a shame because it does seem like a lovely friendly hotel.






  • Stayed August 2014
    • Location
    • Cleanliness
Helpful?
2 Thank Missylk123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morecambe
Level 4 Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 August 2014

Had a 2 night stay - room comfortable - standard but ok. In need of a bit of a spruce up - foisty smelling carpets in hallways although room was ok. Breakfast was a disaster so I'm not scoring the hotel on this as it is optional!! 1 member of staff, tables full of pots, no clean bowls, cutlery, cups, etc... order wrong for every table and obviously pre-cooked and kept almost warm.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michnield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 July 2014

Stayed at this hotel last night. There were 8 of us in two family rooms. Friendly staff who greeted you professionally. Room was fine but small for a family room where 4 needed to sleep. Restaurant was conveniently situated and evening meal was extremely good value .
The issue here was the heat in the rooms. Our friends room was very warm but tolerable . Our room was like a sauna and totally unbearable. Children were awake for over 3 hours in the night crying with the heat with our 4 year old looking like she was going to pass out. Two fans were provided but only circulated the warm air so were of no benefit ( one was blowing out dust when switched on all over the beds).
I had to get up to purchase water twice in the night for us all and after the cooling reception area was horrified to go back into the room as the heat hit you as soon as you opened the door. I seriously considered sleeping in the car at one point!
The night receptionist was very nice and explained works will be happening over the next year, but this is far too late for us.
This point has been noted on previous posts too.
Then to top it all off the radiators are always on in the restaurant too! After the heat if the room, having to have breakfast next to a radiator on full really put the cherry on the cake!!!!
Good staff, nice food, let down by the lack of facilities. We would not stay again until works had been done.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rockchick123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 July 2014 via mobile

This hotel is very run down it could do with a massive make over to bring it into this century . Staff were very friendly and helpful but they were very embarrassed about the place . T he food was not good in the restaurant people were sending it back left right and centre ! To my dismay staying this week (hottest of the year) only to hear from the staff that the new owner doesn't know how to switch the heating off so had meals In a heated restaurant !! Great ! Big fans were supplied in the rooms with and extension lead across the room ! Would not recommend this hotel ! Sort it out premier inn, this is not your usual standard !!

Stayed July 2014, travelled on business
Helpful?
Thank Kimmytr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Chester Central North Hotel, responded to this review, 24 July 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level 6 Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 6 July 2014

The premier Inn here is very good nice and clean and friendly staff its about a 20 minute walk into Chester city centre but there is a bus stop right outside the Premier Inn, we did not have breakfast in the pub next door as it was not very nice a bit run down however there is a large Morrisons at the back of the premier inn which do a lovely cheap breakfast.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BristolPriscilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, 15 July 2014
We are so please to hear that you not only enjoyed your time in Chester and but also Premier Inn.

Your kind comments will of course be passed onto our hard working team.

Kind Regards

K Dale
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 July 2014

This is an older-style Premier Inn but the rooms are up to the standard of all Premier Inn's. The walls are a bit thin and I could hear the people next door from time to time.

Lovely staff, very helpful. Great location for my needs. Would stay there again!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hatepoorservice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen D, Manager at Premier Inn Chester Central North Hotel, responded to this review, 15 July 2014
Thankyou for your reveiw.

We are always happy to hear that the hardwork our team puts in is paying off.

We hope to see you again soon.

Kind Regards

K Dale
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Chester Central North Hotel

Property: Premier Inn Chester Central North Hotel
Address: 76 Liverpool Road, Chester CH2 1AU, England
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #23 of 44 Hotels in Chester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Chester Central North Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Stretch those legs on the Chester Walls Walk or practice your swing at The Oaks at Mollington ... more   less 
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Also Known As:
Premier Inn Chester Central (North) Hotel Chester
Premier Inn Chester Central North Hotel Cheshire

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