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“fantastic night”

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Crowne Plaza Chester
Ranked #10 of 44 Hotels in Chester
Certificate of Excellence
Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“fantastic night”
Reviewed 15 April 2013

I stayed at this hotel with my partner for an anniversary break, we wanted a local hotel to relax and enjoy time together without the children.........we could not have picked a better hotel, we felt so looked after by all the staff, nothing was too much trouble, all so friendly and went out of their way to make you feel looked after. perfect hotel, no faults, certainly recommend it and certainly stay here again!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MadMaz_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Chester, responded to this review, 7 May 2013
Dear guest,

Thank you for taking the time to review your stay.

I am very pleased to read that you enjoyed your time with us and found our team members to be friendly and caring. I look forward to welcoming you back soon.

Kind regards,

Mark Thacker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,660 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (293)
Date | Rating
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  • Danish first
  • English first
  • French first
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2013 via mobile

Went for a 3 night stay, the cost of £165 a head was reasonable, The service was first class all weekend, Our rooms were spacious, the hotels leisure facilities were excellent, the location was superb with the local sights and nightlife virtually a stones throw away. All in all a vet pleasurable stay. Thanks

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevmcguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Chester, responded to this review, 7 May 2013
Dear guest,

Thank you for taking the time to leave us feedback on your stay.

I am very pleased to read that you enjoyed your time with us and found our location to be particularly good. I’m glad our team members were all excellent and I hope to welcome you back
to the hotel in the near future.

Kind regards,

Mark Thacker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull uk
Level 6 Contributor
191 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 12 April 2013

Stayed here for two nights. Excellent position in a quiet street off the main shopping roads. We stayed in an executive room on the fourth floor which was designated a quiet room and have to say we hardly heard a sound all the time we were there.
The room provides everything you could possibly need, and if you have forgotten toothbrush, razor etc you can phone and they will provide you with these items free of charge.
As it was the executive room we had access to the executive lounge on the third floor, which provided a continental breakfast, croissants , pastries, meats cheese fruit cereal yogurt tea coffee and also nibbles and drinks, beer wine and soft drinks in an evening. This sounded great but unfortunately breakfast had no cups or dishes, and the coffee had run out. They did come and refresh things but it did mean hanging around.
I found the bed a little hard to my liking and the pillows far too thick, but these things are of course personal taste.
Nice touch of a pillow spray to aid a good nights sleep.
I didn't use the pool but my husband went for a swim in the morning at 6.30 and had the pool to himself and said although small he had managed to have a good swim by swimming circles instead of laps.
Would defiantly stay here again if in Chester.

Room Tip: Executive upgrade worth having
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bab5y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Chester, responded to this review, 7 May 2013
Dear guest,

Thank you for taking the time to review your time with us.

I am very pleased to read that you enjoyed your stay with us and found everything to your liking. I’m very happy to read that you would stay with us again when next in Chester and I hope to welcome you back soon.

Kind regards,

Mark Thacker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2013

We stayed at the Crowne Plaza with friends during a weekend in April. We had a fantastic break away! The hotel was second to none, facilities and food were excellent and the staff were welcoming and more than helpful. City centre location was great with lots to do and see. We couldn't have asked for more!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KimH483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Chester, responded to this review, 10 April 2013
Dear guest,

Thank you for reviewing our hotel.

I’m very pleased to read that you had a fantastic stay and found our hotel to be second to none with polite and helpful team members. I’m glad our central location appealed to you and I look forward to welcoming you back to the hotel in the near future.

Kind regards,

Mark Thacker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London UK
Level 6 Contributor
104 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 April 2013

You can't really go wrong with a Crowne Plaza hotel and this is no exception. The location is excellent - really close to the centre of Chester yet quiet. Service is good, rooms are good,

We only had breakfast there and it was average. Can't complain but nothing special.

Pool is warm. Hot tub a bit small but good. Steam room, sauna all as you would expect. WiFi is not free.

If we were back in Chester we woudl stay there again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gcluer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Chester, responded to this review, 10 April 2013
Dear guest,

Thank you for taking the time to leave feedback on your stay with us.

I’m very pleased to read that you enjoyed your stay with us and found everything to your liking. I hope to welcome you back to the hotel when you are next in Chester.

Kind regards,

Mark Thacker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thirsk
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 April 2013

We booked the Chester zoo package for our one night stay. Everything was ready for us when we arrived, even a map of the city centre. Excellent size family room, lovely leisure facilities pool area very clean. Really enjoyed our stay even though it was only for one night I felt very relaxed, would stay here again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Chester, responded to this review, 10 April 2013
Dear guest,

Thank you for reviewing your stay.

I’m very pleased to read that you enjoyed your stay with us and your experience with our Chester Zoo package. I hope to welcome you back to the hotel in the near future.

Kind regards,

Mark Thacker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2013

Me and boyfriend stayed here on Easter weekend, it was a last minute booking. We had a great time the hotel was perfect for the occasion Definatly would stay there again :) plus I really like there rewards scheme. They was always ready to help a d the staff were very friendly.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QMHManager, General Manager at Crowne Plaza Chester, responded to this review, 10 April 2013
Dear guest,

Thank you for taking the time to review your stay with Crowne Plaza Chester.

I am very pleased to read that you enjoyed your stay with us and would return in the future. I’m glad our reward scheme is appealing to you and our team members were polite and friendly throughout your stay.

Kind regards,

Mark Thacker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Chester

Property: Crowne Plaza Chester
Address: Trinity Street, Chester CH1 2BD, England (Formerly Chester Moat House Hotel)
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Chester
#7 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Chester 4*
Number of rooms: 160
Official Description (provided by the hotel):
Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, TripOnline SA, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Crowne Plaza Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chester Hotel Chester
Chester Crowne Plaza
Crowne Plaza Chester Cheshire

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