On arriving in Chester we rang ahead to ask directions to the hotel and for an estimated time we would be able to check in, but I barely had time to ask any questions as the girl who answered the phone (just an abrupt "Hello, yes?") didn't seem interested in listening to what I had to say instead telling me she had "a big queue of guests in front of her and didn't know if there were any vacancies"! If we hadn't already booked a room and it being race day we certainly would've stayed elsewhere! The room was small and the shower over the bath felt very cheap as were the toiletries and robes on offer. The view was of a disgusting backstreet and carpark and views from the bar were no better, the staff in there were also unwelcoming and impolite. For the price of a room you would at least expect a decent sized TV, free wifi and breakfast but not at the Crowne Plaza! What a waste of £200+, our only plus was checking out and finding the Abode down the road for our second night in Chester, now that's a hotel that knows the meaning of luxury!
- Official Description (provided by the hotel):
- Welcome to Crowne Plaza Chester, perfectly located on the edge of the city with panoramic views of the city and Welsh hills. The hotel is perfectly located for visiting all the historic sites of Chester, including the Roman walls, amphitheatre and Chester Cathedral. Renowned not only for its Roman heritage but also for its beautiful architecture, the shopping rows' many restaurants and inns are all just minutes from the hotel. With 160 bedrooms featuring stylish decor and amenities, with an option of upgrading to our club rooms, some with stunning views overlooking the famous Chester Racecourse and the Welsh hills. All bedrooms are fully air conditioned with elegant fabrics and furnishings creating a calm yet fresh environment. Crowne Plaza Chester is the number one choice in Chester whether you are here for business or pleasure. The hotel has a varied selection of conference and meeting rooms (11 in total) many with natural daylight, which can accommodate from 600 to as few as 4 guests. The Kings Suite interlinks to the Chester and Malpas Suite to give an ideal venue for exhibitions or large social events. Our dedicated conference team will ensure events run smoothly from the start. Our Club Moativation Health & Fitness Club including indoor heated pool, 24hr room service, onsite car parking and all areas of the hotel fully equipped with wireless internet makes us the perfect place to stay when visiting Chester. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Chester Hotel Chester
- Chester Crowne Plaza
- Crowne Plaza Chester Cheshire