During our visit today we found plants blown over with staff just walking past them, many plants were dying or in poor condition. Staffing levels seemed low and they did not seem to be very knowledgeable. Having visited Grosvenor many times over the last 10 years, it seems to have gone from one of the best garden centres in the UK with quality plants and excellent staff, to one that is no better than many chains and DIY stores.
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