I recently stayed in The Tack room with my partner and two of our children and I have to leave a review to say how staggered we were at the quality of the accommodation. The attention to detail and the overall design and eye for aesthetic on this barn conversion was equisite. Every home comfort was catered for with sumptuous bed comfort, luxury linens and beautiful decor. Our kids loved the underfloor heating, it does give such a lovely heat and they were happy playing in the large open plan living space downstairs. I am sure that in the winter months this would be a very cosy environ for a break. We found the accommodation to be spotlessly clean and very much a home from home. The Tack Room was a wonderful base to explore the city of Chester and surrounding countryside and of course we visited Chester Zoo and Cheshire Oaks which were close by and a lot of fun.
Thank you Clare for the wonderfully warm welcome and we will definitely return
We found the Tack Room to be a stylish, comfortable cottage with generally good facilities, however there are aspects that we felt let it down.
The wifi is little more than useless. We had taken our tablets to the cottage to enable us to plan daily outings and travel routes. Our two teenagers also had uni/college course work to do. We weren't able to do any of it as the wifi connection was virtually non-existent. Had we known that before we booked, we would not have chosen this property. There was no mobile phone signal, and no landline in the cottage, which would be dangerous in the event of an emergency.
We discovered that the ceiling lights in the sitting room did not work. As the owner had not mentioned it when we arrived we knocked on her door as we thought maybe we hadn't found the right switch. She was aware they weren't working but appeared not to consider it a problem as there were two table lamps we could use.
The cottage is listed as having a 32" TV - it actually has a smaller 28" TV. This seems a bit trivial to point out, but it is important that facilities are as advertised. Similarly it is listed as having a 'dryer'. I naively thought this meant a tumble drier, rather than just a drying rack! Not a big issue at this time of year, but would be in the wetter months.
We were unable to put our rubbish out into the refuse bin outside as it was already full up with rubbish presumably from the previous guests. We put a note through the owners door asking what we should do with our rubbish, but she didn't get back to us at all.
The twin beds in the second bedroom had clearly seen better days. One of the mattresses had collapsed in the middle and an uncomfortable week was had by one of our daughters who had to sleep on it. Under the twin beds we found a large amount of dust, an old battery, and the sweet wrappers also mentioned by the previous reviewer! One of the lavatories was not completely clean, with something nasty just below the rim.
Other reviews have mentioned the attentiveness of the owner, but sadly that was not our experience. For the tariff we paid, we felt a little let down. The cottage does look beautiful, but for that price you'd expect everything to be near perfect.
The Tack Room is a well presented converted barn & close to Chester. The property is tastefully decorated and provides comfortable accommodation. The village has a pub very close by along with a pharmacy and small supermarket. There is also a good bus service that runs into Chester on a regular basis . The bed linen and towels provided were very clean, however the one thing that really let it down was the general cleanliness of the property which we were very disappointed with. The kitchen oven was very dirty, grease & dust covered the cooker hood which had clearly been there for some time. The cutlery was covered in dried food waste & there was dust on top of the picture frames & 2 hanging lights over the kitchen table. The tooth brush holders in the bathrooms were very dirty & had clearly not been washed out from the previous guests, added to this there were sweet wrappers on the floor. It think it is fair to say that the owners had not properly cleaned the property for some time as the dust/grime was very clear to see & we ended up spending the first hour of our holiday cleaning the area's listed (not great after spending 4.5 hours driving to get there) ! There is little to no internet connection in the property as it is shared by the owners house. My recommendation if continuing to advertise this as part of the package would be to get a dedicated wi-fi connection to the barn or to make clear in the advertisement that internet connection is poor. There is no telephone mast in the village making mobile service very poor. We did approach the owner about the lack of internet connection as our 2 teenagers quickly picked up on this on arrival however the owner was not able to offer a solution & after this brief meeting did not feel it worth approaching her about the cleanliness of the property as we dealt with it ourselves & did not want to disrupt our holiday any further. Would I stay here again at the price paid , my answer would be no.
Great location, 10 minutes from Chester city centre and the fantastic zoo. The Tack Room offers clean, comfortable accommodation with a top quality finish. Small, private garden is a bonus too. Would not hesitate to recommend this and looking forward to returning in the future.
We enjoyed a wonderful long weekend at The Tack Room, it's such a special place and decorated beautifully throughout. Very comfortable, it has all amenities you could ever need. If you are bringing children Clare can provide travel cot, stair gate, high chair etc and there are toys provided too, a lovely touch.
The location is spot on for visiting nearby attractions such as Chester Zoo, Chester city and Cheshire Oaks, plus theres a whole wealth of National Trust properties and parks we didn't have chance to visit. We'll be back!
Beautiful house in a good location. Not fair from Chester zoo or cheshire oaks. Woman very helpful. Would definitely recommend
The Tack Room deserves the high rating that it receives as it is maintained to a very high standard . Ideal house for a family with young children as it very safe and secure. Saughall village caters for all your daily needs with a shop, chemist, pub and take away all close by. Excellent bus service into Chester town which is a must to visit. You are within easy reach of family friendly attractions, we visited Chester zoo, Blue Planet Aquarium and the ice-cream farm. Great shopping close by in Chester and Cheshire Oaks. Overall we had a great week and would highly recommend staying at the Tack room as it offers great accommodation and location.
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