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“downstairs room disappointing”

Upstairs at The Grill
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Ranked #6 of 554 Restaurants in Chester
Certificate of Excellence
Price range: US$10 - US$50
Cuisines: Steakhouse, British
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Bar Scene, Local cuisine, Romantic
Dining options: Lunch, After-hours, Dinner, Free Wifi, Full Bar, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Description: Upstairs at the Grill is a split-level Manhattan-style steakhouse and intimate cocktail bar located in Chester City Centre. Open Monday to Thursday from 5pm and from 12pm Friday, Saturday and Sunday, we offer our guests the opportunity to explore our selection of locally sourced dry aged beef and extensive wine list. We look forward to welcoming you to Upstairs at the Grill.Upstairs At The Grill is available for a range of private parties, birthday parties, working lunches, business meetings or wedding receptions. Whether an intimate table of 2, party of 8 or an all-out celebration for 80, we’re here to help.
staffs, uk
Level Contributor
54 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“downstairs room disappointing”
3 of 5 bubbles Reviewed 2 October 2009

We were recomended this restaurant by the Grosvenor hotel as their Simon Radley resaurant was fully booked. They said it was special but I would call it ordinary and more like a pub dining room than a restaurant. We were asked to be seated upstairs whilst we chose from the menu and had a drink. The menu is explained very well by the staff. All staff were polite and friendly. There was a man sat on a stool at the bar eating which we thought was strange for a restaurant. We then went downstairs (not upstairs???) to eat. The front door was open and it was cold and draughty. I wore a dress but jeans would have been more suitable attire. The tables were too close together and felt like you were in a school refectory not a classy restaurant. The steak was nice and portions were big, but i've had better. We didnt have desert we wanted to go to find somewhere warmer and more comfortable. I think our expectations were too high and if you want to go for a casual meal and enjoy a steak then this place is ok.

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Thank itchyfeetlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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shropshire
Level Contributor
111 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 246 helpful votes
“So good I booked a table for three weeks later on the way out”
5 of 5 bubbles Reviewed 20 September 2009

Best meal i've ever had. USDA imported New York steak, incredibly friendly and polite staff. Food was just superlative, I'll say that this will be the best steak you'll eat in the county, pricey however, £120 for 2 all in with tip and 2 half bottles of wine.

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Helpful?
1 Thank restaurantlover19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Absolutely fantastic!!!”
5 of 5 bubbles Reviewed 11 August 2009

The whole experience was excellent! From the moment we entered until the moment we left. Very relaxing and we weren't rushed at all unlike some places we have been to. Food was excellent, gorgeous! Afterwards we went back upstairs and had some cocktails. Staff were very friendly and helpful. Highly recommended and will definetely go back! Well worth the money!

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Helpful?
Thank lindsay3180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne
Level Contributor
67 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Steak house serving top steaks”
4 of 5 bubbles Reviewed 31 July 2009

There's steak and then there's Upstairs at The Grill Steak ! These guys specialise in top quality beef steak. You start upstairs for drinks and food order, and go downstairs to eat.
We both had the beef wellington with fresh veg, and enjoyed all of it.
Minor point but the veg could have had 3 minutes more in the pan.
Good food, very good service, not the cheapest, but you pay for good standards these days.

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Helpful?
Thank JSR007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“amazing food and impeccable staff”
5 of 5 bubbles Reviewed 28 July 2009

From walking in we didn't have a reservation, we were treated like royalty with a very relaxed and professsional atmosphere, nothing was too much trouble, there was no rushing round which gave a calm relaxed atmosphere, and then the food, WOW was fantastic, the best steak i have had in a long time, we did not feel rushed only relaxed and content, i would DEFINATELY return and i live in manchester

deb and dek 23rd Anniversary

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Helpful?
1 Thank debbiehair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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