My wife and i stayed her last weekend. The room was shabby with a toilet with a broken slide door and a shower in the corner of the room. The shower scolded my wife and try as hard as we could no cold water would come out. We were told we could use another shower room down the corridor. This had no lock on the door.
Next morning we went for breakfast. This consisted of scrambled egg, a small pot of cold baked beans and one mushroom cut into 3! Yummy
I asked if we could leave our bags in the hotel until 12 when our train left. At this point a man appeared from nowhere, he said no we couldn't and that we had to leave. He then quoted that some people leave showers on when they left the hotel. He then stated that my wife had done this. I informed him that the shower was broken on our room and that it had scolded my wife. There was no apology. He argued the toss with me saying that the shower was fine and offered to show me he was right, however, he had just thrown us out of the hotel. My wife and i were very upset that she was so rudely accused of something she had not done and that we were not listened too.
This little man obviously has some anger management issues with customer services skills modelled on those of Basil Faulty. I wouldn't recommend staying here unless you enjoy being treated with no respect.
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- Also Known As:
- Eden Hotel Falmouth
- Eden Lodge Falmouth, Cornwall