I stayed on my business trip for couple of weeks. I was disappointed with level of service in the hotel. The wi-fi was extremely poor and for 3-4 days during the weekends, we were left without internet connection in our rooms. The response to fix the wi-fi was typically sad until we told that we would change our places then it was fixed. The bathroom was very conventional and toilet papers, shampoo bottles etc were not replaced for days until it was informed. The breakfast was not changed in single item during the entire stay.
All in all, I would say the hotel needs to improve a lot in personal touch and service to its visitors.
- Official Description (provided by the hotel):
- Set in tranquil gardens, overlooking Gyllyngvase Beach and a short walk from Falmouth town centre. Award winning Health Club & Spa, featuring ESPA treatments. Indoor pool, jacuzzi, sauna and steam rooms. Flying Fish Restaurant, specialising in locally sourced cuisine, with relaxing bar and lounge. Business facilities, including meeting and event spaces. Comfortable rooms, featuring free WiFi. Family Rooms and extensive guest activities. ... more less
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- Also Known As:
- St Michael`s Hotel And Spa
- St Michael`s Hotel Falmouth
- St Michaels Hotel & Spa
- St Michaels Spa Falmouth
- St Michaels Falmouth
- St Michael's Hotel & Spa Falmouth, Cornwall