As a travel writer, I make it my business to try to say the best things possible about many businesses in the hotel industry, unfortunately I cannot do this with regards to the St. Michaels Hotel in Falmouth, Cornwall.
This evening I visited the St Michaels Hotel for the first time in many years and sat down in the lounge to enjoy a pot of tea. Looking around, I was immediately struck by the filthy dirty carpet with stains and crumbs and dust all over it. The table likewise in front of me was dirty.
A footstool close by similarly had stains on it and then upon looking behind the sofa, I couldn't help but notice food waste on the floor and litter also on the floor (out of general sight).
I brought the matter to the attention of the lady serving us our pot of tea and asked if the rubbish could be removed, her reply exactly, "Oh really? Well, there is nothing i can do about it now whilst we have guests in here, it will have to wait until the lounge area is empty." Which to be perfectly honest with you, I thought instantly, what a dreadful attitude.
I will never go back to this hotel again. If this is what it is like in the public areas, goodness only knows what the standard of cleanliness is like in the bedrooms.
Would I recommend anyone to visit here? No. I've seen many hostels much cleaner than the St Michaels Hotel in Falmouth. It was truly filthy by any stretch of the imagination with staff attitudes to match. Any normal person would have instantly arranged to have the rubbish behind the sofa immediately removed.
- Official Description (provided by the hotel):
- Set in tranquil gardens, overlooking Gyllyngvase Beach and a short walk from Falmouth town centre. Award winning Health Club & Spa, featuring ESPA treatments. Indoor pool, jacuzzi, sauna and steam rooms. Flying Fish Restaurant, specialising in locally sourced cuisine, with relaxing bar and lounge. Business facilities, including meeting and event spaces. Comfortable rooms, featuring free WiFi. Family Rooms and extensive guest activities. ... more less
- Reservation Options:
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- Also Known As:
- St Michael`s Hotel And Spa
- St Michael`s Hotel Falmouth
- St Michaels Spa Falmouth
- St Michaels Hotel & Spa
- St Michaels Falmouth
- St Michael's Hotel & Spa Falmouth, Cornwall