The hotel has wonderful views out into the bay, manicured gardens, pleasant staff, minimal parking and a very busy spa/leisure club.
The youthfulness of the staff is a barrier to delivering four-star service.....it came as a surprise to witness the minimalistic reception area, especially for a four-star. The menu in the "Flying Fish" restaurant could be more adventurous, although the decor and position is a big plus.
Our experience was very nice albeit a four-star rating with McDonald style staff....capable yet lacking style and professionalism. This is why the menu pricing is well below what one would expect to pay in a four-star hotel.
Loved the decor, loved the position, felt sorry for the staff who are expected to operate a quality food & beverage outlet with few skills and little knowledge......the hotel would benefit in the future from hiring professional personnel and management.
4- stars.......is questionable....not the same standard as the professionally operated 4-star hotel 300 metres along the seafront (Royal Duchy - Brend Group).
- Official Description (provided by the hotel):
- Set in tranquil gardens, overlooking Gyllyngvase Beach and a short walk from Falmouth town centre. Award winning Health Club & Spa, featuring ESPA treatments. Indoor pool, jacuzzi, sauna and steam rooms. Flying Fish Restaurant, specialising in locally sourced cuisine, with relaxing bar and lounge. Business facilities, including meeting and event spaces. Comfortable rooms, featuring free WiFi. Family Rooms and extensive guest activities. ... more less
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- Also Known As:
- St Michael`s Hotel And Spa
- St Michael`s Hotel Falmouth
- St Michaels Spa Falmouth
- St Michaels Hotel & Spa
- St Michaels Falmouth
- St Michael's Hotel & Spa Falmouth, Cornwall