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Mike
Bodmin, United Kingdom

Unbelievably 2nd rate.

3.0 of 5 bubblesReviewed 18 Jan 2024via mobile
We turned up on a Friday evening in December. We were there to celebrate Christmas with a group, but we thought we’d make a weekend out of it. We were directed to our room which was spacious and warm and on the whole clean apart from mould in and around the shower. We went to the bar that was busy with Xmas party goers and we had a couple of drinks. The next day breakfast was busy had to wait for fried eggs but on the whole it was ok.
Then unbelievably that evening for our Xmas party the bar ran out of draft beers and just about everything else very early in the evening, which was unforgivable bearing in mind that the hotel was full of party goers. When we questioned the bar staff they blamed the owner for not stocking up as the hotel was closing until January.
The next morning same thing was happening at breakfast there wasn’t any fried eggs and only had apricots and no other fruit for breakfast as there had been the day before . So we had poached haddock that I must say was great. The hotel let them selves down badly. On a plus point the staff were great and very helpful but laid the blame firmly in the lap of the owner and his mealy minded attitude towards his guests. Would I return here? , most definitely NOT!!
Date of stay: December 2023
Room Tip: Parking was terrible , don’t park in the first car park on the right as you drive in.
Trip type: Travelled with friends
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6 - 11 of 456 reviews
Reviewed 11 January 2024

Very comfortable room with King Size bed. Excellent leisure area, pool is a bit small at 12 metres long and only 2m wide for the full length, but there is a very good size hallower area to the side providing extra room for slower swimmers or children. In practise it was never a problem as at the times I used it it was virtually empty.
Very good breakfast cooked to order. Perhaps most important of all, it was truly excellent value for money for a winter break! The staff were also very welcoming and helpful throughout our stay.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank mike p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2024

Staff cannot do enough for you and the food was excellent. Fish and chips is a popular dish and easy to get wrong
This was battered fresh cornish hake and was the best fish and chips ivd ever had. Proper Job not bad either!!!

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank davewE4927DN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2023

Booked the xmas dinner dance, really looking forward to it, but contracted a blood clot from leg surgery, so had to cancel, phoned up to see if any type of refund was available.
spoke to a lovely lady who refunded total amount, which was fantastic.
Can't wait till next year when I hope all is well.

Room tip: really good help over phone.
Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Richard E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2023

we had a lovely stay at Penmere Manor, yes the hotel is slightly dated but for the price it was exactly what we expected. the breakfast that was included in the price was good quality and you could have what ever you wanted. all the staff we encountered were great and worked very hard. the swimming pool and leisure area was good and often very quiet. the hotel itself does require some work to be carried out. would we stay here again, Yes definitely.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Willshw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2023

Just returned from the Penmere Manor Hotelwho we have had a very comfortable break at the hotel .Nothing to report bad at all about this place. All the staff are so polite and willing to serve always with a smile so lovely to see youngsters that were enjoying their work Thankyou Will ,Hanner and the girl doing her masters and working there sorry didnt get your name working at the restaurant. We ate each night at the hotel it was some of the best food we have tasted thankyou Chef, breakfast was also brilliant with a very good choice of everything. Room was again very clean and plenty of room. beds comfortable and no noise so quiet. Swimming area bit tired but again very clean gets a lot of use as is used by the locals . who again were very friendly . All in all was a very nice place to spend our 61st Wedding Anniversary thankyou .

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Irene B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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