We turned up at just before 7pm on a Monday evening. The restaurant was busy however there were lots of empty tables. The Italian gentleman on the desk said we would have to wait about half an hour for a table. When i questioned him as I said there are lots of empty tables he was quite shirty and said if he seated everybody then we would have a 3 hour wait for our food.
The only reason we decided to stay was because we had Tesco vouchers.
So we took a seat and waited with our menus.
I thought this would be the ideal opportunity for the staff to ask if we would like to order drinks whilst we waited but nobody asked.
Several other families came in whilst we were waiting and were seated. We wondered if my questioning had upset the waiter and he was making us suffer.
We were finally shown to a table at 7.30pm and we placed our orders as we had had plenty of time to decide. When ordering for my 9 year old son i was told that as it was after 7pm I was not able to order from that menu and he had to order an adult meal. I queried this with another member of staff as i have never heard anything so ridiculous and especially as if they had actually taken our order when we arrived it would have been before 7pm. They said it was a new rule that had been introduced today and they were unable to override the tills.
Begrudgingly we ordered.
After 50 minutes our food arrived. The food was ok, nothing to write home about.
The service and attitude of the staff was appalling and I would not recommend you visit.
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