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“Pleasantly Surprised”

The Garden Room Bar and Bistro
Ranked #83 of 226 Restaurants in Falmouth
Price range: US$6 - US$19
Cuisines: British, Mediterranean
More restaurant details
Restaurant details
Good for: View, Groups, Child-friendly, Business meetings, Special Occasion Dining
Dining options: Dinner, Lunch, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Wheelchair Accessible
Widnes, United Kingdom
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Pleasantly Surprised”
5 of 5 bubbles Reviewed 18 July 2014 via mobile

We visited because it was the nearest restaurant to our B&B and we were very pleased to find that the food far exceeded our expectations. The staff were very pleasant and attentive. Excellent value for money and a really pleasant dining experience, we will definitely be going again.

Visited July 2014
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • German first
  • Any
English first
Stourbridge, England, United Kingdom
Level Contributor
158 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
“Very good with attentive service”
4 of 5 bubbles Reviewed 14 July 2014

Bright and airy modern restaurant not well signed but offering a good menu with specials and local produce. Staff are young and attentive. Prices good for Falmouth

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Lovely surprise”
5 of 5 bubbles Reviewed 13 July 2014

Don't know why this is under Truro restaurants, it's in Falmouth.

Walking down from Gyllyngvase Hill into town for dinner (and not looking forward to the uphill walk back) we spotted that the sign for what we'd taken to be a leisure centre or hall mentioned a bar and bistro. Went over and what a surprise! A nearly full restaurant in a very light, hall type room overlooking beautiful gardens. The friendly staff found a table for us, and offered us the alternative of sitting in the comfy bar area or at an outside table if we wished. The food was excellent (a vegetarian dish and dressed crab salad, followed by a good choice of desserts) and the waitress recommended a good local beer. The meal was also noticeably cheaper than most of the restaurants in Falmouth, which we found to be overpriced. There were quite a few families dining and it is clearly very popular with the locals. It's not an intimate, romantic venue though a drink in a quiet corner of the gardens would be lovely. This place is a bit out of the ordinary and we were very impressed.

  • Visited June 2014
    • Value
    • Service
    • Food
Thank Christabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Fantastic lunch”
5 of 5 bubbles Reviewed 8 July 2014 via mobile

Much enjoyed our lunch last Sunday. Great value and varied menu, excellent service and what a setting in lovely gardens set back from the beach.

Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Lovely place Lovely Food Awful staff!!”
3 of 5 bubbles Reviewed 3 July 2014

I don't usually write reviews but as a good customer of the pavilions I am disgusted at how the staff have been on my last 2 visits. I went with my family for lunch and initially everything was fine. We were seated and our order was taken, it was a simple order of 3 sandwiches and 3 children's meals. However the waitress had to visit a couple of times to recheck that she had written down the correct order which made the food wait even longer even though the restaurant was pretty much empty although sometimes this is to be expected. When the food finally came out one of the orders was wrong even though the waitress had checked with us 3 times what we had ordered. When my dad informed them that the
order was wrong they said that there was no more mashed potato to go with the chicken nuggets that was originally ordered so my brother stuck with the sausages to avoid hassle which he did not enjoy. They then tried to charge us for an adults meal for the sausages even though it was their mistake and we had never ordered them to begin with!!

I visited again with my friend this week and we decided to order a sandwich while sitting in the gardens, however my friend could not find our table number. I didn't think that this would be a problem so we ordered our food. When we said we weren't sure of the number the staff behind the bar began to get sarcastic for no reason saying that there was no reason why we shouldn't know our table number. I pointed to the table where we were sat which had my friend pinks rucksack on the top which I pointed out. I thought that from their experience they would know the table numbers as I always have in the past when waitressing, However they continued to talk sarcastically amongst themselves. While my friend was ordering her food the other member of staff came over to me and asked if I was waiting. I began to order my food when the other waitress rudely interrupted and told the lady that she will take mine once she had finished my friends. While taking my order she was rude and made me feel uncomfortable. I'm assuming this was all to do with the fact that we didn't know our table number? Before we went to sit outside she said 'look for the waitress when she comes out with your food as she will probably be looking lost as she won't know where you're sitting' I couldn't believe she was making such a big thing out of this. There were 5 tables lined up outside and with us and another couple being the only people sat there I was sure there would be no problem finding us. When the food came out the waitress had no trouble finding us although she had to make a comment about my friends pink bag no longer being on the table for her to see. The food was lovely however they have definitely lost my custom due to how untrained and rude the staff are. If you do eat here whatever you do remember your table number!!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank Wylie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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