I lived in Falmouth for three years and whenever I come back down to visit, I tend to stay nearer to the beach, usually St Michael's, the Grove, or similar. In the future I'll stick to what I know. Though it's a decent location and the room was fairly clean, the service was unfriendly and nearly downright rude.
The bald man who was the owner/manager or something (he never introduced himself) was chatty and pleasant with my two English friends but he was quite rude and unpleasant with me (not English). My friends and I also observed him being quite rude to a couple who were checking out one morning. For the entirety of our stay, he continued to give me very unfriendly vibes/looks/smirks or just plain frowns. I tried to leave early one morning on my own and no one had told us how to exit before opening hours. There was a little (unleashed) dog barking at me inside the pub and the front doors were bolted. As I was trying to unlock one of them to leave, the man appeared out of the back and barked at me as well, that "those doors are shut." He didn't helpfully offer how to get out; had to ask him, and he just stared at me a minute and then pointed out the side/after hours door that the woman checking us in hadn't bothered to explain. He made me feel very uncomfortable.
Upon checking out, as another reviewer noted, he rudely blurted, "we don't take PLASTIC" as though it were some offensive term. I've never heard of a pub, restaurant, B&B or hotel that doesn't take credit or debit cards. He was unpleasant about it, and didn't want to give us a receipt (my friend had to prompt him for this). He also acted put out that we didn't want breakfast the second morning (no one had given us a request form for the second day so we didn't request any anyhow as we planned to eat somewhere else). He was altogether an unfriendly chap.
Apart from him and the very disorganised check-in, there is nowhere convenient to park unless you're leaving before 9 AM and aren't wary of getting your car dinged on a small busy bus route. They advertise wifi that we couldn't even pick up, and the wardrobe in our room was useless - one door totally off the hinges and it was so close to the bed anyhow you couldn't have opened it if you tried. We opened the vanity drawer and a horrible odour came out. The floors slope which is understandable in what is likely a listed building but the whole single bedroom felt crooked and uncomfortable.
The music downstairs wasn't too loud but the noise outside the faux-double-glazing windows was horrendous -- smashing bottles at 1 AM, lorries parked up and running their engines at all hours, and people outside our bedroom window around 3 am screaming and swearing at each other.
There were no hooks anywhere for clothes or coats or towels inside the shower room or toilet, apart from one that kept falling off the wall when you hung anything on it.
All in all, we were not happy with our stay, and as we hadn't been told they didn't accept cards during any part of the process until check-out (though they took a card to hold the reservation in the first place), and were treated rudely, I will quite happily tell all my friends who visit Falmouth to steer clear. I'm amazed they get business at all, not accepting cards.
But had they simply clearly advertised such and been friendly about it -- and had I not been sneered at every time I came downstairs -- I might be leaving a very different review.
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- Also Known As:
- Prince Of Wales Falmouth, Cornwall