A friend and I chose to eat at Zizzi because of a 25% off deal, and the ease of booking a table online.
We arrived at 6pm and the restaurant was practically empty. We were shown to a table by the window. The views were lovely, and the restaurant itself is very stylishly decorated.
We ordered drinks and they arrived promptly. Our food order was taken, we initially ordered the cheese fondue but we were told they had ran out. We ordered the garlic bread with caramelised onions to start, calzone and pizza for main, and lemon sorbet and chocolate melt for dessert.
Our starter came and it was really delicious, as we were sharing we were offered plates which ended up being slightly dusty, but nothing a wipe with a serviette couldn't fix.
My main of calzone was huge! Unfortunately it was lacking in flavour and quite watery, and the wooden board it was served on was a tad dirty. My friend enjoyed her pizza.
Before dessert, we asked for a jug of water which never arrived.
My chocolate melt for dessert was really delicious, it was warm and gooey and served with a tasty ice cream. My friend's lemon sorbet was also really nice. To her surprise she found a plastic tab inside her ice cream. She mentioned it to the waiter who mumbled and walked away, he was seen talking to the manager who shook his head. The manager came over and was very apologetic, he offered to remove the sorbet from the bill but he stated that there was no way the plastic could have come from their kitchen (not sure what he was trying to imply!).
We asked our waiter for the bill, 30 minutes later it hadn't turned up. We asked again, and he apologised saying that he thought the manager had given it to us.
All in all, the food was inconsistent with the starter and desserts being great, and the mains being so-so. Service was lacking, our drinks never turned up, the waiter never came to check if we were enjoying the meal, plates were grubby, and my friend found plastic in her dessert.
Will I return? Only if I fancy a meal out, but strapped for cash!
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