We have been coming here on and off for the last 9 years. I have never had a single grumble! This year we came with our 3 children and had an inter-conecting room which was fabulous. Infact...in our haste, we left 3 items of clothing in the room, which we were oblivious to. 36 hours later I received a parcel from the Duchy with said clothes!!! I love this place so much. Falmouth is just fantastic and although we only come once a year for a couple nights (finances),it really feels like a holiday. EVERY employee is exemplary. The food is outstanding. See you next year! Thankyou.