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“Better than anticipated”
Review of Portbyhan Hotel

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Portbyhan Hotel
Ranked #3 of 7 Hotels in Looe
Certificate of Excellence
Reviewed 5 June 2014

My husband and I have just spent a very pleasant night at the Portbyhan hotel, were a little unsure as it has many coach parties, which we do not have any problems with. The hotel I think is now owned by the coach company Our room 207 facing the harbour was also a good choice, The room is very compacted and the shower cubicle is very small, but all the rooms I believe are of this size, balcony rooms which have been mentioned are good if the weather is suitable. Didn't see anyone sitting out when we were there as it was raining. Jamie gave us instructions for parking, a £1 to park at the front for an hour, then overnight parking is at The Mill Pool just a little walk up the hill for about £5.50. Evening meal very good sitting in the window seats, and as mentioned breakfast is excellent. Overall very pleasant helpful staff, and would not hesitate to stay again when in the area.

Room Tip: Room 207 is on the second floor overlooking the harbour and the view from the window is excellent I...
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  • Stayed: June 2014, travelled on business
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2  Thank ohdearmeWestmidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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448 - 454 of 498 reviews

Reviewed 25 May 2014

just come back form our second visit to the Portbyhan hotel. since we where last the some areas of the hotel have been refurbished to a high standard.The staff are still very friendly and helpful, nothing is too much trouble.The bedrooms have every thing you could need. The buffet breakfast is one of the best we have had. The evening meals have improved a lot since last year.Would be a 5* all round except for the emergency lighting in the bedroom.

Overall a fantastic place to stay, would recommend to anybody

  • Stayed: May 2014, travelled with friends
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6  Thank o_Hiho9_o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

This hotel has been refurbisshed to a very high standard, ans every consideration has been thought of. Our room overlooked the quay, where the fishing boats came and went, a very nice room and well maintained. A lot of thought has gone into helping the disabled. The food is excellant served in a large light dining room. The staff are very helpful throughout the hotel.
Thanks go to Edwards Coaches who own this hotel, for organising the holiday and outings.
Pam Pontypridd

  • Stayed: May 2014, travelled with friends
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2  Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portbyhan, General Manager at Portbyhan Hotel, responded to this reviewResponded 16 May 2014

Hi Pam, We of course loved reading your review. We do a nice bit of work with Edwards Coaches and we are also open to non coach party people as well. The weather is perfect at the moment so wishing you were here. Thank you again, Brock - General Manager

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Reviewed 9 May 2014

Probably the largest hotel you'll find in Looe, and it occupies a superb location right on the quay side in West Looe. Just a short walk over the bridge and you're in East Looe, where most of the shops are located. Staff are very helpful and friendly and my room was spotlessly clean. The view from the panorama window in the restaurant is excellent, looking our over the river the the fishing quay opposite. Also great value all round. The new owner seems to be investing in the property and updating accordingly, which was really the only fault - some of the room fittings just looked a little dated.

  • Stayed: April 2014, travelled on business
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2  Thank whereissussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portbyhan, General Manager at Portbyhan Hotel, responded to this reviewResponded 16 May 2014

Hello and thank you. Your review was very nice and we are made so happy when our customers are happy. Look forward to seeing you again. We will save you a window seat by the river. Take care - Brock - General Manager

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Reviewed 1 May 2014

My friend and I have just arrived back from a fantastic 4 day trip in Looe, staying at your hotel. I can’t commend it highly enough and will certainly be booking again this year.

The room I stayed in was immaculate, cosy and extremely comfortable. The staff were very very accommodating and excelled in their customer service.

I thought the food was lovely, the drinks were reasonable and the entertainment we had was great.

My relatives have already booked their summer trip to your hotel and will be staying in one of your balcony rooms. They can’t wait.

  • Stayed: April 2014, travelled with friends
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1  Thank Ann_marie20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portbyhan, General Manager at Portbyhan Hotel, responded to this reviewResponded 3 May 2014

Hello and what a fantastic review you have left for us and the only thing nicer than your review is the fact that we get to see you again. We are so happy to have returning customers.

Thank you again and we hope the weather will be perfect for your summer stay as well.

Brock - General Manager

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Reviewed 1 May 2014

I must say what a friendly place to stay. The staff are so helpful towards you and nothing is a problem. The restaurant is very nice and the big glass windows over looking the harbour is really nice at night. The food is very nice and a choice menus was very good. I will defiantly be visiting The Portbyhan Hotel again.

  • Stayed: April 2014, travelled with friends
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2  Thank wingcruizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portbyhan, General Manager at Portbyhan Hotel, responded to this reviewResponded 3 May 2014

Hello and we of course are very delighted to read your review. There is nothing that makes the staff happier than making our customers happy. We look forward to seeing you again and again. Please let us know when you are down again so we can be waiting with smiles for you.

Thank you again and take care, Brock - General Manager

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Reviewed 22 April 2014

The wife & I just returned from a EASTER break,the rooms & staff are excellent,first class. the only let down was the main courses meals, you had limited choices. When we reported our comlaints to the staff,they reported that the menu would get better.The food was still unsatisfactory.

Room Tip: Room 312 good views overlooking the harbour
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  • Stayed: April 2014, travelled with family
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4  Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portbyhan, General Manager at Portbyhan Hotel, responded to this reviewResponded 3 May 2014

Hello and thank you for submitting a review for us. We are very pleased you enjoyed your stay. As we have said in the review previous to yours we are introducing new things in the catering so we look forward to seeing you next time and hearing your next experience. Thank you and take care, Brock - General Manager

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Additional Information about Portbyhan Hotel

Address: The Quay | West Looe, Looe PL13 2BU, England
Region: United Kingdom > England > Cornwall > Looe
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Looe
Price Range: £47 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Portbyhan Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Portbyhan Hotel is situated in an unrivalled position right in the heart of Looe, allowing guests to relish the panoramic views of the vibrant harbour with only a short stroll into Looe town. The Edwards family, who operate an award-winning holiday company in South Wales, purchased the hotel in June 2013 and have since invested over £2.1 Million in a full-refurbishment of the exterior, bedrooms, restaurant, bar and public areas. These renovations, the location and the excellent services that the hotel offers have all contributed to the Portbyhan Hotel recently winning “Best Individual Hotel” at the prestigious National Coach Tourism Awards. Our public areas are also open to non-residents therefore if you are passing and wish to meet the team, sample our locally sourced cuisine or simply relax and enjoy a cold beverage on our roof top garden, please feel free, we would love to see you! ... more   less 
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Also Known As:
Portbyhan Hotel Looe, Cornwall

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