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poorbuthappy10
Birmingham, United Kingdom
Our second visit to the friendly Portbyhan Hotel !
Review of Portbyhan Hotel
5.0 of 5 bubblesReviewed 17 Oct 2023
We travelled with Parrys coaches for a week at the Portbyhan Hotel, and this was our second visit this year. The location is just fabulous, we had a river view room again which was well worth the small supplement.
The housekeeping team were excellent, and they kept our room clean and fresh throughout the week. The bar has a lovely relaxing atmosphere and all the staff in the restaurant were just so polite nothing was too much trouble for them when we asked for extra toast or tea etc, ( we wanted to mention Matt and Jade, who were both so pleasant and friendly).

Jackie is the F&B manager and she made sure that we were happy with our meals - I have to say the menu was very good, and suited us down to the ground. The fish dishes were particularly good 😊

Entertainment was very good, particularly on Saturday evening when singing duo Driftwood played in the bar, they were really brilliant fun and we had a great time - thanks for a memorable evening!

All in all, I can heartily recommend The Portbyhan, the staff are so hardworking and make it a friendly and relaxing place to enjoy the lovely town of Looe. Thanks to all of you, we really enjoyed our time there.
Date of stay: October 2023
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    All reviews coach trip coach party sunday carvery balcony room roast potatoes overlooking the harbour lovely hotel east looe yorkshire pudding hotel is situated single room family room cooked to perfection weekend break lovely view enjoyable stay cream tea
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    16 - 21 of 880 reviews
    Reviewed 17 October 2023 via mobile

    One of the best carvery’s we’ve ever been to! My husband was so impressed I think I got fed up of hearing “crikey that’s one of the best roasts I’ve ever eaten” about a million times over! We visited with my in laws whilst they were visiting us (we live locally) and it was our first visit. Four adults and four children, we rang on the day on the off chance they could accommodate us and they were more than happy to fit us in. The restaurant is lovely and spacious with great views over Looe. The carvery itself was delicious, and well priced. If I had only one negative point it would be that carvery is all that is on the menu so our 9 year old (ND) son was quite upset he couldn’t have his usual “pub” offering that he gets when we visit another local carvery because as much as I can get him to pick at a roast at home I do begrudge paying £7.50 for him to basically eat nothing. Fortunately for everyone else it was money well spent and the drinks were also reasonably priced for a hotel as well. They also offer a locals discount card at reception so we will definitely be back!

    Room tip: Locals discount card available with proof of residence
    Date of stay: September 2023
    Trip type: Travelled with family
    Thank myfourcornwallandme
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lindsey Bailey-Lewis, Owner at Portbyhan Hotel, responded to this reviewResponded 19 October 2023

    Dear myfourcornwallandme,

    Thank you for your review.
    We were delighted to read your comments and thank you so much for sharing them. We would love to welcome you again and next time, please let us know in advance and we will be more than happy to make something for your son! We cant have him being left out now :)
    Kind regards,
    Lindsey

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 October 2023

    Travelled with my daughter on a Blake's coach weekend. Cream rea on arrival, which was a welcoming touch. Blessed with wonderful weather, the who experience was a delight. The hotel is clean, food very good, service excellent and the crown in the jewel is the staff. Always pleasant, helpful and friendly under the watchful eye of Jacky their mother hen. I can't recommend the Porthyan highly enough. Do pay the supplement for a river view, well worth it. My only gripe is the roast potatoes, very hard to cut, but I'm nit picking.

    Room tip: Book a room with a view.
    Date of stay: October 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank mollywG515PW
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lindsey Bailey-Lewis, Owner at Portbyhan Hotel, responded to this reviewResponded 16 October 2023

    Dear mollywG515PW,

    Thank you for your review.
    I am so pleased that you enjoyed your recent stay with us. I will be sure to share your kind comments with the team and we hope to welcome you both again.
    If we can be of any assistance with a future reservation, please contact us directly on 01503 262071.
    Kind regards
    Lindsey

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 September 2023

    We found the hotel excellent , very nice room with balcony (that could have done with a clean). staff very friendly and helpful.
    Only downside was on the sunday morning service for breakfast was was not very good.

    Date of stay: September 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank trish123tg
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lindsey Bailey-Lewis, Owner at Portbyhan Hotel, responded to this reviewResponded 28 September 2023

    Dear trish123tg,

    Thank you for your review.

    I am glad you had a pleasant stay with us but I was disappointed that we fell short on breakfast. This is not the feedback generally received and I hope will not deter you from returning.
    Whilst our location gives a lovely harbour view, the local painters (seagulls) can often decorate shortly afterwards which we try our best to keep on top of.

    Hopefully, we will welcome you again in the near future.

    Kind regards
    Lindsey

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 September 2023

    We went for the Sunday carvery and although we hadn't booked a table they found us a table in the bar next to the window. They food was lovely. Yorkshire puddings amazing. Plenty of choice of vegetables and lovely gravy. Staff were all friendly and helpful. Lovely and clean place. My only criticism is the windows overlooking the river. Who ever designed them sho8ld really think again. They look new and when you sit at the table you only see the road or roof tops there is a big frame right through the middle so you can't see the water and boats. BUT I would certainly visit again.

    Date of stay: September 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank rwb28
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lindsey Bailey-Lewis, Owner at Portbyhan Hotel, responded to this reviewResponded 24 September 2023

    Dear rwb28,

    Thank you for your review.
    We are so pleased that you enjoyed your Sunday lunch with us and very much hope to welcome you again in future. Perhaps next time we can book you in to the restaurant where the views are uninterrupted. I appreciate what you are saying about the windows - but on stunning summer days these windows retract fully for amazing views too :)

    Kind regards
    Lindsey

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 September 2023 via mobile

    Stayed for two nights over Looe Weekender. Great hotel and easy walking to the middle of town. Lovely to stay on the west side and look out over the quay.
    Reception staff were brilliant and met our couple of extra asks really quickly.
    Breakfast was great and the evening restaurant is pretty good!

    Room tip: Car parking is in the main Looe car park, only a drop off point outside the hotel. Room with a balcony is well worth it.
    Date of stay: September 2023
    Trip type: Travelled as a couple
    Thank 811robh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lindsey Bailey-Lewis, Owner at Portbyhan Hotel, responded to this reviewResponded 19 September 2023

    Dear 811robh,

    Thank you for your review.
    I am so pleased you enjoyed your stay with us and we would love to welcome you again for a another stay in the near future.
    Please contact us directly if we can assist with a future reservation on 01503 262071 and we will ensure you are well looked after.
    Kind regards
    Lindsey

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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