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“Surf weekend” 5 of 5 bubbles
Review of Hotel Sunnyside Newquay

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Hotel Sunnyside Newquay
Ranked #21 of 38 Hotels in Newquay
Certificate of Excellence
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Surf weekend”
5 of 5 bubbles Reviewed 13 April 2014

This is our second stay at sunnyside, nice, warm welcome from the staff. Brilliant location, close to everything we needed, the beach and town.
Would recommend this for other surfers, the staff looked after all of our gear and kept it safe for us when out. The lady on the front desk is very helpful and lovely.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssh57, General Manager at Hotel Sunnyside Newquay, responded to this review, 6 May 2014
Thank you Simon for taking the time to review the hotel. We hope to see you soon for a 3rd stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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357 reviews from our community

Traveller rating
    202
    97
    23
    12
    23
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Plymouth
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 April 2014 via mobile

Hi,

We were a hen party of 9, we had an amazing time, hotel was a stone through from the town and amazing sea views,

Paul on reception was very helpful and organised my booking without any problems - thank you! A credit to the hotel,

Rooms were ok, what you see is what you get, perfect for what we were looking for, I was pleasantly surprised!

Thanks to the security man Bob, your brilliant! And the hotel manager was extremely helpful and very welcoming!

Will defo stay again, roll on the summer

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PlymouthXxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssh57, General Manager at Hotel Sunnyside Newquay, responded to this review, 6 May 2014
Thank you PlymouthXxx. We really appreciate your kind words. A big thanks especially for recognising Bob; our fantastic night manager. We hope to see you again soon. Roll on the summer indeed!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 March 2014 via mobile

Loved the location of this hotel, so close to town and the view from our room was gorgeous!!

From start to finish, the staff were brilliant, I booked through their website and had a call back within the hour to confirm it had all gone through ok and Paul was super friendly and made me look forward to the stay. Was then emailed directions.. Make sure you use these as the one way streets in Newquay are a nightmare!!

Very friendly and helpful staff who helped us out a lot through the stay, didn't book a parking space (recommended) but no worries, we got one when we asked, upgraded to a sea view.. Brilliant!, I bought a new paddle board that weekend too, no worries, they stored it in a secure room, happy days!

On arrival, we were greeted with big smiles and the entrance hall and I loved the decor. We went for a budget room which is very basic and you get exactly what you pay for, it's small, no view but clean and comfy...

We were upgraded to a sea view and it definitely made our trip! The bed was comfy, the room a lot bigger and the view, just beautiful! The shower was good pressure and lovely and hot too.

Breakfast was yummy and drinks at the bar nice too (maybe look into a range of wines?),

Have no negatives to say about this place, loved our stay and would come back again, thank you!

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Yupyup22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssh57, General Manager at Hotel Sunnyside Newquay, responded to this review, 3 April 2014
Dear Yupyup22,

Thank you for your review of your recent stay at Hotel Sunnyside.

We are delighted to read your thoughts on our hotel and our staff. It was a pleasure to have you (and your paddle board!) as a guest with us.

We hope to see you again on your next visit to Newquay.

Many thanks
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Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 March 2014

stayed in this hotel as part of a young farmers weekend in Newquay. this hotel is right on the sea front, few minutes walk to the beach and very close to the town and local bars and food places. less than 10 min walk to the train station too which was very convenient. The rooms were basic but beds were very comfy, The showers were cold however two people went in before me.. Also the breakfast was rather cold but eatable and was a long wait for it to arrive on our table, they only had one waitress ordering and delivering the breakfast, which wasn't well organised as there was over 100 young farmers staying in the hotel prebooked, so they should have organised more staff to cover the ordering and waitressing and reduce the amount of time we had to wait! But overall... staff were very friendly and the bar downstairs was nice area to sit and have a drink before we went out! was recommended staying her and would stay again!

Room Tip: I was staying in a room at the back which was basic but nice and was only there for 2 nights. But ro...
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DS12342014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssh57, General Manager at Hotel Sunnyside Newquay, responded to this review, 3 April 2014
Thank you for your candid feedback.

We are very pleased to read that you enjoyed a generally pleasant stay with us and considered Hotel Sunnyside good value for money. In the same respect, we are extremely sorry for the inconvenience you experienced at breakfast. This was unacceptable. It was indeed our opening weekend of the season, however, you are correct in noting that we should have been more prepared. Please accept our sincere apologies.

The issues with breakfast on our opening service have been discussed at length and now resolved. We look forward to offering future guests a great value breakfast and efficient service in accordance with our usual high standards.

The issue with our hot water supply has now also been addressed and resolved.

We hope to see you again soon.
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Somerset, United Kingdom
1 review
4 of 5 bubbles Reviewed 18 March 2014

stayed on a young farmers weekend here, Very pleasant hotel and staff!! showers were a bit restrictive (for tall people!) would certainly stay again though. cracking coastal views aswell. great access to the town aswell .

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank borishob1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssh57, General Manager at Hotel Sunnyside Newquay, responded to this review, 19 March 2014
Thank you borishob1234. Very pleased to read your comments. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holsworthy, United Kingdom
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 17 March 2014

I stayed in this hotel as part of a group of young farmers. The staff are very friendly and welcoming and will do anything to help you and make your stay good. This hotel is in a great location right on the sea front and a very very short walk to the shops however we found it very hard to find parking as there isn't much parking around if you don't reserve a space from the hotel. The rooms were very basic but nice and the beds were really comfy however the showers weren't very warm and if your a tall person you can't move the shower up and down. We were given breakfast vouchers for the morning however the breakfast was cold and we had to wait a long time. I would defiantly stay again though :)

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank N2411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssh57, General Manager at Hotel Sunnyside Newquay, responded to this review, 19 March 2014
Thank you N2411 for your feedback on our hotel.

We are delighted to read that you enjoyed your recent stay and that you would stay with us again.

We are extremely sorry for the inconvenience you experienced with the shower and with breakfast. We accept that mistakes were made on what was our opening weekend of the season. With new staff, a few technical issues, and over 100 breakfasts to serve, things did not go as we would have hoped. We offer our sincere apologies to all those affected by these shortcomings.

As we prepare for our second weekend of the new season, we have addressed these issues to ensure there is no repeat.

Thank you again for your review and we hope to see you again on your next YFC visit to Newquay!
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 December 2013

I stayed at Hotel Sunnyside in Newquay as part of a school residential in October 2013. We did not book direct, but instead via a booking agent. However, we were delighted they choose to place us at Hotel Sunnyside. I was asked to review the agency (Barefoot Adventures) on Tripadvisor, but I would also like to add my thoughts for the hotel itself.

The accommodation at Hotel Sunnyside was basic and clean and thus perfectly fit for purpose. Myself and the other teachers were upgraded to 'standard' rooms with single beds. The students were allocated 'bunk' rooms. There were seemingly dozens of rooms at the hotel and so they were able to accommodate all the friendship groups really well. Sorting this issue out was perhaps the most difficult aspect of the entire trip! Sandy, the manager, was very able and willing with the rooming situation. Throughout our stay, I will say that all the hotel staff were very good but Sandy, as perhaps the most prominent, stood out. A very professional and friendly lady- a credit to the hotel.

We booked a package with all meals provided by the hotel- breakfast, a packed lunch, and a 3 course dinner. The food was substantial and flavoursome. Again, I expected far less quality for the price paid. All diets were catered for. No complaints whatsoever with any of the meals. After dinner the hotel provided a quiz and a disco one night for the students.

A thoroughly enjoyable stay. The students and teachers all had a wonderful week of surf and sand (and a little sun!). Thank you to all involved for successful trip. See you in 2014!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Winston B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ssh57, General Manager at Hotel Sunnyside Newquay, responded to this review, 19 March 2014
Thank you very much for your kind comments. Please accept our apologies for the delay in our acknowledgement.

We are delighted to read that you enjoyed your school residential at Hotel Sunnyside Newquay through Barefoot Adventures. As we expand our schools and junior sports tours offering, it is very encouraging to receive such positive feedback from a school group. It is very much our aim that we continue to offer a great product to welcome school trips to Newquay.

We hope to see you again later this year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sunnyside Newquay

Property: Hotel Sunnyside Newquay
Address: 5-7 The Crescent, Newquay TR7 1DT, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #21 of 38 Hotels in Newquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Sunnyside Newquay 3*
Number of rooms: 56
Official Description (provided by the hotel):
Perfectly located for a short break in Newquay, Hotel Sunnyside is a fun and upbeat budget hotel offering a range of facilities and a great choice of affordable private en-suite rooms for single travellers, couples, and groups of all ages.Positioned just above Towan Beach in the heart of Newquay town centre, our location boasts inspirational views across Newquay bay and the awe-inspiring Atlantic coastline. With only a two minute walk to the main shops, bars, and restaurants, and only a short stroll from the beach, Newquay's winning formula of sun/fun/sea/surf are all on your doorstep. ... more   less 
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Also Known As:
Sunnyside Hotel Newquay
Hotel Sunnyside Newquay Cornwall

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