Fawlty Towers made real! Never again. For a hotel listed on Travel Zoo I am disgusted. The rooms - in fairness - are a work in progress, but the advertised gym no longer exists, the sauna 'has been unserviceable since November last year' (staff quote), and the food is...disgusting! Dirty forks, cold plates, and shockingly cheap methods, recipes and content. We have endured soggy and 'plastic' pasta, congealed 'steak pie' (where the pastry never meets the meat until it is delivered to the table!), the 'fruit salad' is a chopped apple, the cheese and biscuits served with a wet and tired, limp celery on a wet plate. The 'pasta bolognaise' lacked any sense of flavour and the vegetables (yes, bolognaise comes with sweet potato and runner beans - both soggy and tepid, so it seems!) which possibly suited the majority of guests whose dietry and dental needs were less than 'al dente'. The whole setup lacked any effort and reeked of 'cost cutting over standards'. The car park - inadequate and with many trip hazards - and 'entertainment' (again suited to those of more 'mature' vintage. A very very disappointing experience and not at all recommended...not at all representative of their website. The Cornish Tourist Board and Travelzoo will be advised of this pathetic example of hospitality...with a 'chef' that proves school dinners are not at the bottom of the culinary food chain! That said, the visible staff were amiable and helpful, but the standards behind the scene simply awful. Stay well away...sorry to say.
- Official Description (provided by the hotel):
- Located on the Pentire headland in Newquay, just a mile from town centre, we have spectacular Fistral beach views. The River Gannel estuary and south west coast path is on our doorstep so we're ideally positioned for surfers, families or groups. Facilities include an indoor heated pool, steam room, childrens play area, beauty salon, fitness studio and a friendly bar. Licenced for Civil Weddings, we provide a beautiful venue for Weddings and receptions. ... more less
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- Also Known As:
- Pentire Hotel Newquay
- The Pentire Hotel Newquay, Cornwall