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“less than low level, cheap, dated and very very over priced”
Review of Surfside Hotel

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Surfside Hotel
Ranked #97 of 106 Newquay B&B and Inns
Barnstaple
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“less than low level, cheap, dated and very very over priced”
Reviewed 31 October 2011

Trip to newquay with partner - i was expecting alot more than what i got for the 'reduced price' in september. This is not a hotel but a cheap surf lodge that is trying to be a hotel. It is over priced purely due to the location. The carpet in the room was disgusting, we could feel every spring in the mattress, the ensuite you could barely turn around in, the tiny cupboard in the bathroom fell off the wall, we opened the curtain and had the view of the hotel next door 3 metres away with a dead space in between. The curtains barely covered the windows. If we are paying so much for such a small room with appalling ensuite, why hasn't there been a lick of paint or a new carpet since the 70's???? Dirty woodchip wallpaper..... REALLY? I have stayed in better surf lodges in newquay for £12-15 four to eight yrs ago and one for 20 pound last year. Having paid £140 for 2 nights purely because we were shattered and not thinking straight we woke up, ate breakfast, asked for a refund (i regret only for the night we didn't stay) and then stayed in an actually hotel with sea views, amazing bar/brasserie, pool, sauna, gym, jacuzzi, an ensuite you could swing a cat in which was friendly, updated, spacious and only £10 dearer than the surfside and then we finally relaxed and enjoyed our trip to newquay. I would never recommend this 'hotel' to anyone but will absolutely be staying at the other gem i discovered which i just checked an is unbelievably slightly cheaper at present for a double room!!!!

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  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Barnstaple01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
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English first
Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2011

Visited this hotel during half term when you would expect all facilities to be available. Not so. The bar and thus the games room were locked ALL day despite inclement weather. Took 20 mins for the owners to answer the bell to be told the bar would not be open ‘til the evening. ‘large family bedroom’ was infact 5 beds in the attic with all the bed pushed into the eaves, no headboards & no room to move between. Impossible to sit up in beds. No chairs, one bedside table. Smelly, old, bathroom with ineffective shower. Wi Fi too weak at top of house. Beds v uncomfortable. Told by the owner that I was lucky to be getting such good value for the price we paid (£220 for 2 nights, a reduction of over £100 – hard to believe anybody pays that). We left after one uncomfortable night. The only good point was the view from our tiny attic window & the fabulous restaurant across the road overlooking the beach (nothing to do with the hotel) This is not a hotel, it is a low grade b&b.

Room Tip: Ask for the one in the picture on their website - ours looked nothing like this
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  • Stayed October 2011, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Newquay hotels

Mercia
2 reviews
Reviewed 7 October 2011

We had a great stay at The Surfside Hotel. The staff were friendly, forgiving, (family of 5!), & accommodating. Everything was there that was needed for a comfortable stay, even a games area for the kids, & a bar for the grown ups!. Fantastic position and views from the hotel are stunning, with it being literally across the road from Fistral beach.
Some reviewers mention that its a little tired etc. but at the end of the day, everything was there, from TV, drinks facilities, en-suite etc in the room, and more importantly, everything was clean, and the service was good. If you want the fancy decor, I'm sure there's plenty of hotels up the road that will tick that box, but you will not be paying these prices. So for a family on a budget, that doesn't expect the 'Ritz' then I do recommend this hotel!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank miguel51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 October 2011

I booked a two night stay here last minute, I must say it is an average place to stay very welcoming with a good breakfast unfortunately the rooms are poor to average room 4 smells a bit musty/damp, has ample sleep room but some beds are in poor condition and the shower is less than accommodating very small. Parking is available but sometimes difficult. I think with a half decent refit this hotel would thrive but at the moment it's JUST Enough!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Volkswag84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
1 review
Reviewed 7 August 2011

Just got back from a brill week staying here. Staff were really helpful and friendly and couldn't have done more. The view from the hotel is amazing and couldn't be better. The rooms were of a reasonable size and perfect for being the base of your stay. The food was good and came in generous portions. A really good value for money week away and wouldn't hesitate re-booking for next year. Thankyou Surfside.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Abc12387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
1 review
Reviewed 3 August 2011

When I stayed here I was working down in newquay and between accommodation and they had no problem helping me out for the night and putting me up. The rate was reasonable for the room, nice comfy bed, working tv ( always good)ensuite, lovely breakfast and parking.

The hosts where very friendly and had the most adorable puppy. Would definitely recommend for someone who wants a simple value for money stay. Thanks guys :o)

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ClouiseH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 August 2011

Very inviting clean, family run hotel. The owners are welcoming and personable engaging in informative and friendly conversation with all guests. The first floor sun deck and lounge at the front of the hotel offers an excellent view of beautiful Fistral Beach and the surf and only 5 minutes walk away.
If the hustle and bustle of Newquay town centre attracts you then it's only 15 minutes walk away - near enough if you want the bars and nightlife far enough if you want a peaceful evening just enjoying the scenery and chilling out.
The bar serves a good, simple, tasty hot and cold menu at excellent value.
There is adequate parking in the hotel forecourt or free parking on the roadside outside of the hotel.
A most enjoyable and value for money experience.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ParlezView
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Surfside Hotel

Property: Surfside Hotel
Address: 12 Esplanade Road, Newquay TR7 1QA, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Restaurant
Hotel Style:
Ranked #97 of 106 B&Bs / Inns in Newquay
Price Range (Based on Average Rates): £
Hotel Class:2 star — Surfside Hotel 2*
Number of rooms: 16
Official Description (provided by the hotel):
Newquay beachfront hotel with stunning views over Fistral Beach. Small family-run hotel with a warm and friendly atmosphere. ... more   less 
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Also Known As:
Surfside Hotel Newquay, Cornwall

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