I booked a room at Porth Lodge Hotel for 3 nights as I was visiting the area for a wedding with the intention to enjoy an extra day in the area. I only ended up staying two nights at the hotel.
Arrival: The car park is not onsite, it's across the road which wasn't a huge problem.
There is no reception area so I had to wait ages at the bar to check in. I was informed of breakfast times but no other details were given. Finding out small details such as how to get into the hotel late at night wasn't simple, a lady explained there was a door code but she wasn't forthcoming in what the code was.
Room: as soon as I opened the door there was a very unpleasant smell which I would describe as a stale, sweaty, mouldy smell. The bed and towels were fine but the room was quite dirty which was unpleasant. There were cobwebs in the corners of the room, the carpet had stains on it, there was a hole in the wall and the walls are extremely thin so I could hear all the other guests conversations and I could hear them using their facilities.
Bathroom: I had a shower which didn't drain very well, the toilet roll holder, bin and mirror were rusty and I'm not sure the extractor fan has ever been cleaned and the toilet seat which I imagine used to be white was stained a yellow colour.
Food: I can't comment as I didn't fancy eating there.
I expected my stay to be comfortable and it wasn't. Thankfully I was out for the majority of my stay but if I return to the area again I won't book this hotel. I travelled a long way but if I hadn't arrived so late, or had the wedding to focus on, I would have requested a refund and found alternative accommodation.
It's a really nice building and good location but overall the place could benefit from an update and a good clean. It was a cheap booking but that is still no excuse for it to be dirty. The previous two nights were uncomfortable so I didn't want to stay the third night, there was no one around so I handed my key to a young lad and left early feeling quite disappointed.