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“Came to visit , turned away😢”
Review of Oasis Fun Pools

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Oasis Fun Pools
Ranked #20 of 63 things to do in Newquay
Certificate of Excellence
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Attraction details
Owner description: The Oasis Fun Pools in Newquay is the ideal attraction for the whole family whatever the weather! With a choice of two fabulous swimming pools for all the family, a river rapid ride to take your breath away, water cannon and geyser for a real soaking, a giant tap, fountains and waterfalls too! Three fabulous water flumes… The fast and furious high speed aqua whiz flume, the exciting wet & wild 265ft super flume, and the fun for all gentle fun slide! Water splashing, spray-tastic, squirty wet and watery fun for everyone! For safety reasons use of the flumes is restricted to competent swimmers and those over 1 metre in height. Use of the River Rapid Ride is restricted to competent swimmers and those over 1.2 metres in height. Non-swimmers must be accompanied in the water at a ratio of 1 adult swimmer to 2 non-swimmers. All children under 9 years, regardless of swimming ability, must be accompanied by an adult in the water at a ratio of 1 adult to 2 children. We reserve the right to ask children to do a swim test if unaccompanied by an adult.
Reviewed 5 August 2014

We researched before our holiday for a good pool with shoots to take our children too whilst in Cornwall. Oasis has great reviews and the children were so excited to be going as it was their choice trip of the entire holiday. How disappointed we were to get all the way there to find them refusing non residents into the pool. We felt so frustrated as we checked the website before travelling and rang the hotline to make sure we could get in and there were no messages on either to say the public would not be permitted . We expected a Que. or wait but to be refused admittance was a very poor show as you can imagine with disappointed children. On the up side it looked a super indoor and outdoor pool just pity we couldnt enjoy it.

4  Thank LisaPageYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Oasis Fun Pools, responded to this reviewResponded 10 August 2014

Dear Visitor,

Thank you for your feedback. We are sorry to hear that you and the children were disappointed. In peak-season Oasis does get very busy and residents staying at Hendra Holiday Park do come first. The number is our booking hotline and you can check with a booking person if we are accepting non-residents. On the front page of the website it does say this: Please note that both the outdoor and indoor pools have a capacity limit for the health and safety of pool users, at busy times we are obliged to restrict entry. We apologise for any inconvenience this may cause and recommend that during holiday periods you call to check waiting times or restrictions before setting off to visit.
We are sorry that this was not seen. We hope you will be able to return.

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Reviews (321)
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226 - 230 of 321 reviews

Reviewed 1 August 2014

I have stayed on the holiday park many times but have never been in the pools before until now.
The pools are a great day out and I visited with my girlfriend as we fancied a quick swim. We ended up being there for the whole day as we were having so much fun with the weather being so good we spent our time outside in the pool venturing in for a go on the slides every now and again.
If you have kids this place is a must see and we will defiantly be returning next time we are down on holiday

1  Thank Bretttherunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Oasis Fun Pools, responded to this reviewResponded 3 August 2014

Dear Visitor,

We are happy you enjoyed Oasis indoor and outdoor pools. We look forward to seeing you at Oasis and Hendra again.

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Reviewed 19 July 2014

We spent the whole day here once, kids were happy we were happy, outdoor pool heated, bliss.
Nice little sun trap too.

Thank jason w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Oasis Fun Pools, responded to this reviewResponded 22 July 2014

Dear Visitor,

We are pleased that Oasis was like being abroad for you - the weather has certainly been great recently! We hope to see you at Oasis again soon.

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Reviewed 12 July 2014

Worth the full price on a wet day however Hendra residents get in cheap. Very clean all round and well maintained. All staff and life guards know what they are doing and was very helpful.

Thank martin218red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Oasis Fun Pools, responded to this reviewResponded 14 July 2014

Dear Visitor,

We are pleased that you enjoyed the red slide and found the staff to be in-the-know. We hope to see you again.

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Reviewed 12 July 2014 via mobile

Spent the morning here with my husband and 16 month old son. Plenty of baby change facilities which was great. Pool was lovely and clean- slides were fun- my son loved the toddler pools too. Not too expensive as our son was free to get in. Remember your pound coin for the lockers though....

2  Thank Frank_betty85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendraservices, Guest Relations Manager at Oasis Fun Pools, responded to this reviewResponded 14 July 2014

Dear Visitor,

Thank you for your review. We are pleased you found Oasis baby friendly and had a good time. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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