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“Marina Hotel, Newquay”
Review of Marina Hotel

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Marina Hotel
Ranked #18 of 37 Hotels in Newquay
Reviewed 23 July 2013

We journeyed with Caledonian Travel (Scottish arm of National Holidays) from Glasgow for a week in July. Hotel right on the front and for a small supplement we got a cracking bay view window room that made you feel we were on the beautiful beach. The hotel was no Savoy nor Dorchester but very clean and the beds were changed while you were at breakfast every day! Food VG and a good choice of dishes. Staff terrific - always smiling - and nothing too much trouble. Entertainment EVERY night and four free drinks EVERY day. Excellent value for money.

B.P. Glasgow

Room Tip: Ask your travel agent for a seaview room request - and phone hotel too.
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  • Stayed: July 2013, travelled as a couple
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6  Thank bob p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonhunt71, General Manager at Marina Hotel, responded to this reviewResponded 16 August 2013

Thank you for such a lovely review I am so pleased you enjoyed your stay with us I agree that we offer great value for money. The view from the front is amazing something you dont get tired of looking at and I think well worth the supplement.

We look forward to welcoming you back to the hotel at some future point.

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249 - 255 of 402 reviews

Reviewed 13 July 2013

the good, most of the staff work so hard,our waitress on table 20 Shirley,was excellent,nothing was too mutch trouble,great service at breakfast and dinner,then back at night helping with the bingo,carnt praise this lady enough,alex in the bar was also very good at his job,nice also to see Jason the boss man helping out in the bar on a busy charity night, the bad, no lifts make it very difficult for us not in the best of health,maybe more help could be made available on arrival days, the ugly, we paid extra for a sea view room,we got the sea view room,what we also got was a very very small shower cubicle,the wash basin is so close to the shower I could only just get in,getting out was worse,i was lucky we had friends with us,so I used there shower after the first night,and the ceiling in the shower room was on the verge of falling down,room 37 is not what you expect to find when you pay extra money. on the brighter side we had 5 days lovely meals,very good weather and enjoyed ourselves very mutch,we were there from the 6th july to the 10, only problem in the resteraunt was stacy(she is a bully she beat me up every mealtime),only kidding she is a lovely girl and very good fun. ken and marion,wakefield,

Room Tip: we paid extra for sea view room,but it could have been better,so no garrentees.
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  • Stayed: July 2013, travelled as a couple
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2  Thank kenneth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonhunt71, General Manager at Marina Hotel, responded to this reviewResponded 16 August 2013

Thank you for your review, I am pleased that you enjoyed your stay with us I will pass on your compliments to the staff and will speak to Stacy too! Unfortunately we do not have alift in the hotel however we do provide a cse boy on arrival to help with luggage if required.

We have looked at the roof above the shower and this has been rectified I can only apoligise about this.

We look forward to seeing you again at some point in the future.

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Reviewed 25 June 2013

Just returned from a seven day stay with National Holidays. Hotel was clean, beds comfy, entertainment was very good as was the food and staff very friendly and helpful overall had a great stay and would stay again if I was to return to Cornwall.

  • Stayed: June 2013, travelled with friends
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6  Thank jubileeendeavour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonhunt71, General Manager at Marina Hotel, responded to this reviewResponded 4 July 2013

Thanks for your recent review I am so pleased you enjoyed your stay with us and we look forward to seeing you back at some point in the future if not here but at one of our many other hotels.

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Reviewed 23 June 2013

Having just returned from 7 day holiday with National Holidays I would like to thank the Hotel for a wonderful holiday. Sea view,good entertainment food and staff excellent very helpful and pleasant.
Will return again next year. Just a few decor issues to see to lounges could do with curtains up to make it a bit more welcoming and carpets a little worn on stairs so not much to complain about really. Thanks to everyone for a making a very good holiday would recommend you try it.

Room Tip: Request sea view at little extra cost well worth it
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  • Stayed: June 2013, travelled with friends
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4  Thank Mary_W263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonhunt71, General Manager at Marina Hotel, responded to this reviewResponded 4 July 2013

Thank you for your review about your stay with us here at the Marina Hotel, I am so pleased that you enjoyed yourselves whilst you were here. I will pass on your remarks to the staff at our next meeting.

We all look forward to welcoming you back next year.

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Reviewed 23 June 2013

Just returned from a lovely break with friends. Booked with National holidays, Aubrey our driver was very informative as was Gary who took us to St Ives. The hotel was in a brilliant position overlooking the sea and beach. A quick 5 minute walk into the town centre. The staff at the hotel were very helpful and friendly. Came back one day to a free cream tea. Stacey our waitress was brilliant in attending to all our needs. The entertainment at night was good. The rooms (3 in all) that our party had were all good. Some areas of the hotel do need a bit of updating but would not hesitate in choosing this hotel again.

  • Stayed: June 2013, travelled with friends
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1  Thank carolspooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonhunt71, General Manager at Marina Hotel, responded to this reviewResponded 4 July 2013

I am really pleased your party enjoyed your stay with us here at the Marina Hotel, I will be sure to pass on your comments to Stacey and the rest of the staff at our next meeting.

We all look forward to welcoming you back to the hotel at some future point.

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Reviewed 3 June 2013

On arrival was met with the question have you booked, there was no paperwork for us, first thoughts were not good, that was sorted and were given our room, my impression was that apart from needing a cosmetic uplift ( paintwork etc ) it was quite good, albeit it was a back room on the top floor, we were there for four nights, the excellent service received from all staff and quality of meals outweighed the shabby paintwork, good entertainment too, so don't be put off by the appearance, get under the skin its worth it !!

Room Tip: front rooms, less pigeons and seagulls
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  • Stayed: May 2013, travelled with family
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2  Thank luther412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonhunt71, General Manager at Marina Hotel, responded to this reviewResponded 4 July 2013

Thanks for your comments I am glad that the initial confusion was soon cleared up for you and did not spoil your holiday. I agree the the front rooms are worth the little extra expense they offer fantastic views across the beaches.

We hope to see you again as a returning customer.

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Reviewed 30 May 2013

my husband and i stayed here for 4 days on a national holiday trip. our room was very nice and large, staff were great happy and friendly, food and entertainment good we would definately stay here again.

  • Stayed: April 2013, travelled as a couple
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5  Thank June P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jasonhunt71, General Manager at Marina Hotel, responded to this reviewResponded 4 July 2013

Thank you for your review its always a real pleasure to hear back from guests who have had such an enjoyable experience I will pass on your comments to the staff and hopefully we will see you return to us at some time in the future.

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Additional Information about Marina Hotel

Address: Narrowcliff, Newquay TR7 2PL, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #18 of 37 Hotels in Newquay
Number of rooms: 51
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Also Known As:
Marina Hotel Newquay, Cornwall

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