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Bay Marina Hotel
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Reviews (411)
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All reviewsnational holidaysno liftnational coachsea viewon arrivaldriver steveoverlooking tolcarne beachst ivesa ground floor roommeal timessingle roomroom numberevening entertainmentlick of paintfirst floorshower cubiclelong journey
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Reviewed 23 June 2014 via mobile

Just got home after a 7 day holiday. It's a lovely hotel and the staff give really good service at meal times
The staff are very friendly and help whenever they can. It's right across from a lovely beach where you can surf body board and swim or just chill out in the sun.

  • Stayed: June 2014
    • Value
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4  Thank angiegrange44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason H, General Manager at Bay Marina Hotel, responded to this reviewResponded 5 July 2014

Thanks for your review on your recent stay with us here at the Marina Hotel I will pass on your comments to the staff.

I totally agree that the beach across from the hotel is a great place to relax and enjoy the lovely weather.

Hopefully we will see you return to the hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

The staff are very nice will do anything for you,
The hotel is dated but clean,
Food was average. Not always hot. Extras at breakfast was allowed.
They caters for vegetarians
I would go back to this hotel again but in the hope it has been bought up to date

,

  • Stayed: June 2014, travelled as a couple
    • Value
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5  Thank happy_jo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason H, General Manager at Bay Marina Hotel, responded to this reviewResponded 5 July 2014

Thanks for your recent review on your holiday I am pleased that you found the staff to be fab, we are spending money on the hotel regularly and will be looking to invest more money into bedrooms in the future.

We look forward to welcoming you back at some future time.

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Reviewed 14 June 2014

We have just had a 5 day stay at the Marina Hotel and I cannot speak more highly of the Staff and service. The food, entertainment and cleanliness were all above average for a budget hotel. Our room had a fantastic sea view and was well worth the small extra charge. Every member of staff treated us with respect and friendliness more like a family visit than a hotel even though we had never been before. Alex, Melanie and the lady behind the bar went far
above all expectations and are a credit to themselves and the hotel. Only one downside we didn't win the bingo (hahaha) but had really enjoyable evenings. Also thanks to Jim the coach driver who was extremely punctual and jovial.

Room Tip: pay a little extra and have a sea view.
  • Stayed: June 2014, travelled as a couple
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7  Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason H, General Manager at Bay Marina Hotel, responded to this reviewResponded 5 July 2014

Thanks for your lovely review I will pass on your comments to Alex, Melanie and Di at our next meeting.

As you stated the small charge for the sea views are certainly worth it especially when we have wonderful weather, I am very sorry however that you did not win the bingo this time will just have to try again.

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Reviewed 11 June 2014 via mobile

we are just leaving the marina hotel after a 4 night stay with national holidays . The hotel staff are excelent food very good always hot with excelent service.we had room 15 which was at the back but it was nicely decorated and comfortable. will return .

  • Stayed: June 2014
    • Value
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5  Thank kyraLEEDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason H, General Manager at Bay Marina Hotel, responded to this reviewResponded 5 July 2014

Thanks for your review, I am pleased you enjoyed your stay with us at the Marina Hotel and that room 15 was to your satisfaction this room has just been refurbished.

We look forward to seeing you return to the hotel in the future.

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Reviewed 9 June 2014

Just returned from a 7 day break at the Marina Hotel in Newquay. I have to say that from the moment we arrived, we were made to feel very welcome. The staff were without fail, enthusiastic, helpful and professional. Have to single out Martin, who ran the dining room rather well, and Alex, who could not have been more helpful. The food was above average, and plentiful. One (small) gripe - the "chef's specials" did not seem to exist......every time I asked, I discovered that there was none left, even when we ordered very early. That aside, the hotel was in fairly good nick, and from our room (32) we had a wonderful view over the bay. Would not hesitate to return to this hotel.

  • Stayed: June 2014, travelled as a couple
    • Value
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5  Thank thecush660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason H, General Manager at Bay Marina Hotel, responded to this reviewResponded 11 June 2014

Thanks for your lovely review I will pass on your compliments to Martin and Alex at our next meeting. I agree that the sea views are lovely across Tolcarne beach and well worth the little extra.

We look forward to seeing you return at some future point.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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