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“Didnt notice my air con go off in the night ”

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Premier Inn Newquay (Quintrell Downs) Hotel
Ranked #8 of 37 Hotels in Newquay
Certificate of Excellence
Reviewed 5 August 2014 via mobile

Stayed here four 4 nights and its a great place, nice to see familiar staff faces 3 years running in the restaurant, had two meals here, first one fab, second one....ok. Breakfast every morning, staffing levels perhaps a bit low during peak periods but certainly nothing for me to complain about. Polite and helpful reception staff. Wonderfully comfy bed. Will definitely return :-)

Stayed: August 2014, travelled with family
Thank jo l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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483 - 489 of 824 reviews

Reviewed 5 August 2014

Great location with a 5 min drive to the nearest beach. Room clean and of a good size. Breakfast as usual really good and evening meals great as we'll. staff really helpful and friendly. Would stay again.



  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Pete J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

We stayed here for four nights during our stay in Cornwall. It's everything you would expect from premier inn. The rooms are air conditioned do no problem sleeping. The staff are good in the hotel and restaurant. There's a good menu and the hotel is in a good place to use as a base. The showers are very powerful. The down side is that when in the hotel there's no 3G signal. This is not a problem for some people but if you spend some time on the net or you have kids that all have phones or tablets then it's a problem. The hotel offers 30 mins free wifi per day or you can pay extra for wifi for an extra £3 per day which I think is expensive. Many other budget chains are now offering free wifi. Would we use this again ? Probably not, but only because of the connection problems. We are using best western more and more because of free wifi.

Stayed: July 2014
2  Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

Stayed for a few nights. In the perfect location for a great restaurant down the road 5 min walk. A good 20min drive to Newquay beach but not a problem even in peak times. Really quiet even though we faced the roundabout. Great clean bedrooms...

Stayed: August 2014
1  Thank streakybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We booked a Family Room with cot. We received a good welcome, and found our room to be excellent- basic but excellent. It was clean, well appointed, very quiet and neat. Parking facilities are good, as is the attached restaurant area. Air con was very welcome after staying at Tregenna Hotel in St Ives which was 35 degrees centigrade in one room they gave us, and stifling hot. This PremierInn was like a 5 star in comparison to that. Very helpful staff in the restaurant helped me with warm milk for our baby in the morning. All in all a great location, and facility! I would definitely recommend.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Dot M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Only 1*. Why because the Air-Con switches during the night, why.
I was told it was not required during the night as you are asleep
and it saves money.
However as we were staying 4 nights I decided to leave the Air-Con during the day
and it stayed on all day long. So if you want to sleep during the day with the Air-Con on this is the place.
As said before the girls on reception are very helpful.
We had the very little sleep due to the heat in the room.

Room Tip: Do not go to this hotel until the Air-Con is sorted out.
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Tigbox C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Newquay (Quintrell Downs) Hotel, responded to this reviewResponded 6 August 2014

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Lots of parking, 2 restaurants on site, shop just around corner. Staff friendly and helpful. Newquay town center is 10min drive and padstow town center is only 30mins drive so over all a good location.
Was a little expensive but it was the last room available and in July so was expecting to pay more.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hayley V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Newquay (Quintrell Downs) Hotel

Address: Quintrell Downs, Newquay TR8 4LE, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Newquay
#5 Romantic Hotel in Newquay
#6 Business Hotel in Newquay
#6 Family Hotel in Newquay
Price Range: £44 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newquay (Quintrell Downs) Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Just a few miles from the stunning beaches of Newquay – so grab your shorts, sunnies and surfboard ... more   less 
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Also Known As:
Premier Inn Newquay (Quintrell Downs) Hotel Newquay
Premier Inn Newquay (Quintrell Downs) Hotel Cornwall

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