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“Great location, FREE parking and fantastic value for money”
Review of The Croft Hotel

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The Croft Hotel
Ranked #101 of 107 Newquay B&B and Inns
Reviewed 19 March 2014

I stayed at The Croft just after New Year. I had read the last review and was a little cautious but the booking was already done. The previous review must of stayed at a completely different hotel? The rooms were clean, warm and comfortable. Janet and Clive were very helpful and accommodating of my requests. Whilst the weather was poor my stay was very good. If you are looking for a clean, friendly hotel with FREE parking... The Croft is your place.

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  • Stayed: January 2014, travelled solo
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Thank GMi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 38 of 62 reviews

Reviewed 16 January 2014

We arrived at this hotel for New Year's Eve . Bit of a short notice as we was running out of options to book as either most was closed or booked up.
The lady was full of cold but wasn't really chirpy to greet us and really moaned all the time about her cold and really but a damper on our New Year's Eve spirit .
We went up to our room which was basic but what hit us was the damp cold smell . (Like a unused caravan ) we both looked at each other and thought omg . £140 for 2 nights in this . O well we thought and let's not damper our spirit .
Upon the next morning in our damp Luke warm room I found that a slug had crawled all over my clothes that I left on the floor next to the window. Omg again
The full English was ok no complaints there really .
1 more night and were gone . So it's New Year's Eve . We had a great night . Checked out at 10
Won't be back !
If you plan on staying be cautious and dont expect A1 accommodation . Just very basic room .

  • Stayed: December 2013, travelled as a couple
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4  Thank maley1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

we have recently stayed at the croft and could not have been happier. the room was lovely, the breakfast great but most of all was the friendly welcome and relaxed atmosphere we felt when we left that Janet and Clive had become good friends would definitely recommend the croft and we will be back to stay again. thank you Janet and Clive

Shane and deb

  • Stayed: August 2013, travelled as a couple
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Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013 via mobile

We recently stayed here with our 4yr old and we all had a wonderful stay! Clive and Janet were so welcoming and really looked after us the whole week, it felt like we were leaving family by the end of our stay.
We would definitely recommend staying here, it's well positioned in Newquay, with pleasant rooms and a great perfectly cooked breakfast!
Ill finish with the words of my 4 year old as we left the croft hotel...."mummy I'm so sad to leave Janet's house and I'm really going to miss Purbeck and Seven (the dogs) too!" X

  • Stayed: August 2013
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Thank Lottieloutone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

We stayed at the Croft for 2 nights and it was ok - we were not expecting much more than a decent place to stay in a good location and that is all we got. The room was a decent size, there was 1 double bed and two singles which we didnt need since it was just me and my girlfriend but it was nice having the space.

The location of the hotel is good, its very close to the centre and a relatively short <10min walk to the beach. But being in one of the roads that run above the main road it meant it was quiet which is nice.

The car parking spaces are very very tight - we actually scratched our door a little trying to get out of the car after i parked (that is with my gf already out of the car and her door not more than 10cm away from the next car), so if you're driving make sure you're skilled enough to park in tight spaces. The hotel owner did come help me manouver which was nice of him.

The place says it has tea and coffee facilities, but its more like a couple of teabags for each person and any other cups of tea are at additional cost. They have a rule book which we didnt know about it with a lot of things that will incur extra charges, including a £5 corkage fee for ddrinks bought outside and drunk in the room.

The breakfast is also not included - the laterooms booking was very misleading because they mention full english breakfast but not the £5pp charge behind it. All in all it was an average stay, service was very indifferent and not the most helpful but location is good. There are quite a few options on this price range so next time we'll try somewhere else.

  • Stayed: May 2013, travelled as a couple
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1  Thank Thiago F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecroftNewquay, Owner at The Croft Hotel, responded to this reviewResponded 29 May 2013

We are sorry that you did not read carefully the Laterooms booking. We do room only with Laterooms (due to their commission rates to us) which is advertised on their site. If you book direct with The Croft all your needs can be catered for. Although our car park is small, at least it is FREE. Tea and coffee making facilities are available to guests and we provide 2 teas and 2 coffees milk and sugar as a complimentary starter pack. Further supplies can be obtained for a minimal price 30p coffee, 20p tea, the proceeds of which are put in our charity box guide dogs for the blind. If you had any problems it would have been nice to talk to you but we did not see you during your 2 night stay. Sorry your expectations exceeded your wallet.

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Reviewed 18 April 2013

We booked The croft on recommendation and couldn't have been more pleased. We were made to feel exceptionally welcome as soon as we walked through the door and throughout our stay. Janet and Clive told us about the area and recommended things to do, where to eat etc, which is a great help in an unfamiliar area! The b and b is clean throughout and the beds where very comfy! Breakfast was amazing! (Especially the poached eggs). Superb location in walking distance (unless wearing ridiculous heels) of the town centre and beach. All in all a great place to stay and we will be back!! Thanks Janet and Clive for a lovely stay, Jess

  • Stayed: April 2013, travelled with friends
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Thank jess k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecroftNewquay, Owner at The Croft Hotel, responded to this reviewResponded 22 April 2013

Thank you for your review, it was lovely to have met you and look forward to seeing you again.

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Reviewed 15 April 2013

My friend and me stayed here the 12th - 14th April 2013

Janet and Clive were so lovely,made us feel welcome as soon as we stepped in the door.

The B&B is clean right through. Our room was so nice,sheets looked lovely and smelt nice too :) I could not see any problems at all there.

The breakfast that Clive done both mornings was amazing (really missed that today) If you stay here do not over sleep as you do not want to miss it believe me.

We had so many chats with Janet while there,she was so helpful when we had questions about the area.

The B&B location is ideal to all I would say.

Thank you Janet and Clive,we will be seeing you again very soon :)

  • Stayed: April 2013, travelled with friends
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Thank Sue D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecroftNewquay, Owner at The Croft Hotel, responded to this reviewResponded 16 April 2013

It was very nice to have met you both and we are so glad you had a good stay even though the weather was not brilliant. We look forward to seeing you again. Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Croft Hotel

Address: 37 Mount Wise, Newquay TR7 2BL, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Free Parking
Hotel Style:
Ranked #101 of 107 B&Bs / Inns in Newquay
Price Range: £56 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Croft Hotel 3*
Number of rooms: 7
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Also Known As:
The Croft Hotel Newquay, Cornwall

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