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“Amazing service, will return again and again.”
Review of Minerva Hotel

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Minerva Hotel
Ranked #19 of 38 Hotels in Newquay
Certificate of Excellence
1 review
“Amazing service, will return again and again.”
Reviewed 31 May 2013

John and Maxine are a credit to the hospitality industry in Newquay. Although the hotel is actually more of a large B and B than other more expensive places in Newquay, the service standards are five star.
The location is perfect, in the centre of town with great sea views but on a quiet street. My children have assured me its the best holiday we've ever had in Cornwall and I have to agree.
The other customers were a great friendly bunch and everyone got along famously in the bar at the end of the day. It's easy to see why the British bucket and spade holiday is having a revival with places like The Minerva. Fantastic.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunshinepls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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193 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Any
English first
Nottingham, United Kingdom
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 April 2013

Staying at the Minerva is as good as it gets. Nothing is too much trouble for John and Maxine, always a smile and perfect service. Its a old hotel but the couple keep on top of the maintenance with pride, we especially liked the chrome stand. Wonderful views from the front bedrooms and great tv's if the weather changes (Newquay seems to do its own thing weather wise). Breakfast is amazing. Cant wait to revisit.

  • Stayed April 2013, travelled with family
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    • Location
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Helpful?
Thank 122jow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torquay
2 reviews
Reviewed 11 April 2013

I recently returned from a break away with my 2 boys, we had a fantastic time. Nothing was ever too much for John and Maxine, breakfast was very scrummy and they even got hot chocolate in especially for the boys in the morning. Would definitely return again. Would recommend to anyone.

Room Tip: Views in some of the rooms are beautiful
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank LkendallTorquay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2013

Just got home from a short break in Newquay. My wife booked this hotel after checking reviews on Tripadvisor ! We were NOT disappointed !!! Upon arrival we met the owner John who was really helpful and even helped carry our luggage to our room. John gave us a choice of two rooms as we had our children with us. The rooms were clean and had new bathrooms. They also had lcd televisions and some had sea views. At breakfast we met Johns partner Maxine, who was as equally friendly and helpful. During a conversation with John I mentioned needing some fishing bait " No problem leave it with me ! "he said. The following day John whisked me across town to pick up my bait from the local fishing shop ! I dont think i've had that service at any 5 star hotel ! They also told us which were the best restaurants to dine at and again we weren't disappointed ! Overall the hotel has needed modernising which John has been doing and once finished will rival any top hotel in Newquay ! A great family run hotel which I would recommend to anyone travelling to Cornwall.... we will be returning in the summer !!!

Room Tip: Ask for a sea room if you dont have kids ! As the views are to die for !! The Towan beach is 200 yar...
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  • Stayed April 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank JFenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paignton
1 review
Reviewed 7 April 2013

Fantastic hotel, lovely rooms with great views! Owners John and Maxine couldnt of been nicer, so friendly and couldnt do enough for you. Staying at the Minerva made our trip, would definately recommend this hotel again and again : )

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LainyM_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rickmansworth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2013

Hotel is not the easiest to find when you are not used to the road layouts, but Jon the owner was lovely. Do not hesitate to call and he will direct you!
When we were shown to our room we was very pleasantly surprised, The views were to die for!
Our room was neat and tidy, with a lovely big TV. Our room seemed to have been recently decorated, including a nice soft carpet. The bed was comfortable and clean.
The hotel is ideally located for both the beach and the town. The beach is lovely, and is a stones throw from the hotel. The beach is also dog friendly, as is the hotel. In fact most of Newquay is very welcoming to dogs, and you can take them most places.
Whilst being very close to the town, you would not realise because you do not hear any noise from the town.

We spent a fantastic evening in a local pub recommend by Jon, and we had a brilliant time. Our dogs got to socialise with local mutts and we had a really good evening. Jon is a great guy, very friendly and helpful.

We are moving to Cornwall, hence our visit and we can not wait to meet up with Jon again.

OH! The breakfast is LOVELY!! :)

Thanks Jon, See you soon!

Room Tip: Top floor at the front. We stayed at room 9, great views of beach.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank cass o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trowbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2012

wonderful hotel & owners
room was perfect with my dream view of the sea
great staggering distance from the pubs too xx

Stayed June 2012, travelled with friends
Helpful?
1 Thank TracyannShearn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Minerva Hotel

Property: Minerva Hotel
Address: 2-3 The Crescent, Newquay TR7 1DT, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge
Hotel Style:
#3 Business Hotel in Newquay
#7 Family Hotel in Newquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Minerva Hotel 3*
Number of rooms: 24
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Also Known As:
Minerva Hotel Newquay, Cornwall

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