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“You don't even get what you pay for” 1 of 5 bubbles
Review of Watergate Bay Surf Lodge

Watergate Bay Surf Lodge
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Watergate Bay Surf Lodge
Ranked #70 of 112 Newquay B&B and Inns
London
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“You don't even get what you pay for”
1 of 5 bubbles Reviewed 12 July 2010

We stayed here for two nights in July. We'd made a booking for 9 people. This is hostel-style accomodation with communal toilets etc. and large occupancy rooms.

Short story:
This is a rather run down building in the heart of surfer country, with very run down facilities., and a laid-back service that borders on neglect, and which (incredibly) left me feeling slightly overcharged.

Long story:
We arrived at about 8pm and there was no-one around. There was a sign on the door with our name and the size of the group on it telling us to go up to our room - the key had been left in the door for us, but the room had only got 7 beds in it (3 bunks and one single), and they'd been properly crammed in at that, with barely 30 cm between bedframes. Phone calls to the hotel mgmt went unanswered and it took us until midnight to find someone who could tell us where the remaining two were sleeping. Even then the official response was that they could put a couple of mattresses down in the rec-room for the extra two to sleep on. The rec-room had no lock, had dirty mattresses and old beds stacked in it (oh and the pool table was broken and swallowing money) and frankly was not a very hospitable option. Fortunately, while we were waiting for the manager to turn up, we started talking to another group in a nearby room - they had a spare double bed and our two surplus members opted to share that rather than risk the rec room. The bed linen seemed clean, but at least one of the mattresses smelt rather badly, and the bunk beds were ricketty to the point of threatening to dump the top occupant onto the bottom occupant.

It was quiet-ish - no loud music or anything like that - in fact we were probably the most noisy of the occupants, but then we _were_ trying to find somewhere for two of our number to sleep.

On our floor there were only two toilet rooms, and two shower rooms - one of which had the only communal handbasin for the entire floor (so I'd estimate 20-30+ people looking for those facilities in the morning). Having said that, the shower rooms and toilets were clean and functional and had toilet roll etc. Our room did have its own handbasin, but the space issues meant the 7th bed would get wet if there was any splashing.

There was another toilet downstairs by the kitchen, but the urinal was out of order and the facility in general was much less clean.

We didn't eat the optional breakfast; the kitchen looked clean and I'd have no qualms about the food - but the cafe by the beach was better located and much nicer.

When it came to check out, the manager - who had been all but impossible to get hold of previously - was very attentive in asking for final payment. It took a lot of debate to get a discount for the fact that two of the number had had to share a bed. Even then, I actually think the quoted price (~£20 pppn) is a little steep for what you get.

General condition - the building itself has numerous damp marks (our room ceiling was one such example) where water has come in, and without some serious TLC the building's going to get steadily worse.

The lodge is situated about halfway between Watergate bay and Newquay airport. It is possible to walk to the beach - we did it in about 20 minutes (downhill all the way, but it gets narrow and there's no pavement, so watch for cars) - and there is free (albeit very haphazard) parking at the lodge; fine for walking down for a drink & meal in the evening, but I'd use the car if you were taking beach stuff in the day.

In conclusion, if you're travelling on your own or in a small same-sex group, looking for a cheap place to stay to put your head down for a night, and you really don't care about appearances and don't need any privacy or space or secure storage (and preferably won't be spending any time there apart from sleeping), then you might be ok. Families, children, couples, in fact anyone else should all steer clear.

  • Stayed July 2010, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BJ8990, General Manager at Watergate Bay Surf Lodge, responded to this review, 12 June 2011
Watergate Bay Surf Lodge is now under new management. Improvements have already been made and we are currently working hard on getting the lodge ready for a busy summer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
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Additional Information about Watergate Bay Surf Lodge

Property: Watergate Bay Surf Lodge
Address: Tregurrian | Watergate Bay, Newquay TR8 4AE, England
Region: United Kingdom > England > Cornwall > Newquay
Hotel Style:
Ranked #70 of 112 B&Bs / Inns in Newquay
Price Range (Based on Average Rates): £
Number of rooms: 8
Official Description (provided by the hotel):
Wayergate Bay Surf Lodge is a family run lodge, located at the beautiful Watergate Bay, Newquay. Just 5 miles from Newquay Town Centre, and 2 miles from Newquay airport it is the perfect holiday and adventure destination. With on site surf camps and lessons, as well as many amenities nearby there's no better location for a holiday in Cornwall. Rooms start at just £10p.p.p.n, and we're open year round. ... more   less 
Also Known As:
Watergate Bay Surf Lodge Newquay, Cornwall

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