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Boonkeys Surf Lodge
Reviewed 17 August 2012

I visited Boonkeys for a stag weekend 4/8/12 we arrived at mid night.The owners were told we would be late, after waking up the only members of staff with the assistance of a friendly party of fellow guest (cheerful welsh chappies dressed as cheerleaders) it transpired our room was double booked the occupants were builders working in the town and were not best pleased with having to move but finally they did. We eventually got our rooms at 2.30am. Which wasn't really problem as by this time we lost 3/4 of our party to the local clubs. The rooms are basic bunk beds (v. uncomfortable mattresses) but clean freshly decorated and perfectly acceptable for our type of party that only needed somewhere to sleep and keep the luggage. I personally wouldn't return but this i think is more down to my age than any problems with the standard of accommodation

  • Stayed: August 2012, travelled with friends
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Thank keeffer55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 31 of 34 reviews

Reviewed 30 July 2012

Ten of us stayed here and it was clean and comfortable, it was basic but that was all we were expecting for our budget. The manager was very friendly even when we lost our room keys, all in all good value for money.

  • Stayed: June 2012
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Thank Hertfordcrew106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2012

We booked to stay in Boonkeys lodge not expecting much but when we turned up at the lodge we were shocked at just how appalling the place was. We had a party of 12 and when we checked in we were split into a 4 and an 8. The room of 4 had no toilet/washing facilities. The room of 8 did have toilet facilities but was too small for the 4 bunk beds that had been put in for us, to get into some of the bunks you had to crawl over another bed due to the lack of space. worst of all was the fact that the room had the buildings fire exit in it as we were on the ground floor and this was blocked due to the 2 bunk beds shoved in front of it. Needless to say we decided to not stay there but getting our deposits back was a real pain as the manager refused to refund us the £360 we had paid, until we told him we had taken pictures of the aforementioned blocked fire exit and that we would be informing the relevant authorities. After that we were given our deposit back and went to stay in the godollphin which only cost £2 extra a night with breakfast, an absolute bargain and a excellent place for us to spend our time in Newquay.
Would advise anyone to avoid Boonkeys and for same money search out the godollphin cos you won't go wrong.

  • Stayed: July 2012
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1  Thank Coggy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2012

Shower was tiny beds were terrible room
Smelled and had a window but it would not open! Guy running it was always in a foul mood even though they say it welcomes stag/hen parties

  • Stayed: July 2012
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Thank Bopper87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

BOONKEYS SURF LODGE was absolutely awful! It was dirty, very basic, it said it had been recently reburbished and I don't believe it had at all. There was no T.V, no hand soap, we had to ask for toilet roll!!! I was appalled to discover there was no hot water so none of us could have had a shave. Our room had been double booked so we came back to find people in our room! The bunk beds were uncomfortable. We couldn't open the windows, there wasn't even a kettle. These are the very basic things i would expect in a room of this sort of price. I feel the money paid did not reflect the service expected by me and my stag party.

  • Stayed: August 2011, travelled with friends
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Thank Darryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2011

Booked with Boonkey's to spend some time with friends in Newquay . I've got to say the place didn't made great impression on us . About 25 people was trying to checkin in at the same time and there was only one person to take care of us all. The manager required each one of us to leave a deposit which we were not informed about . He kept saying that its all in terms and conditions on our booking form which we received by post after our stay :(
First three nights were very noisy until we realized that there's a manager down there all the time and complained about it . I can't complain about the location ( right by the tolcarne beach ) and the standards : except from the carpet on the stairs the room looked like it just been decorated and we even got extra pillows for our last two days. If only we wouldn't spent that much time in the reception trying to communicate...
We had a bad start but overall it was quite reasonable compared to the other place we stayed at last year .

  • Stayed: August 2011, travelled with friends
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Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2011

Had our trip booked for the board masters weekend, after one of the worst booking in processes I have ever experienced, I chased for confirmation of our cheques and was assured that they had arrived and I would receive an e-mail shorlty with the confirmation. Another week went past and nothing. I returned from a work trip a week before we are meant to arrive and they have returned the cheques with a poor note saying 'Sorry we are fully booked'. Trying to find accomodation for 7 people a few days before the busiest weekend of the year in Newquay is an absolute joke!!! I will never use Boonkeys ever and will strongly recommend people not to use them. They have ruined our weekend which has been planned for months. We now have to use a campsite out of the town due to no rooms available anywhere. Thanks for that!!!

Room Tip: Don't stay in any of the rooms, go elsewhere!
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  • Stayed: August 2011, travelled with friends
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Thank Callumrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boonkeys Surf Lodge

Address: 6 Edgcumbe Avenue, Newquay TR7 2NH, England
Region: United Kingdom > England > Cornwall > Newquay
Hotel Style:
Ranked #60 of 79 Speciality Lodging in Newquay
Number of rooms: 7
Also Known As:
Boonkeys Surf Lodge Newquay, Cornwall

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