IT MAY BE CHEAP BUT BE WARNED! leave on time and leave completely spotless - My credit card was charged an extra £300 COMPLETELY ILLEGALLY!
We didn't realise we were to leave the place completely spotless, it's written in the small print, we stupidly thought we could leave it in the kind of manner you would a hotel room. As there are cleaners.
We were charged for checking out late by 15 minutes, charged for leaving a cigarette butt on the balcony, charged for not emptying the bin. Sworn at rudely by the cleaner who had her digital camera ready in hand to snap evidence of our stay... charged for leaving toothpaste on the sink.
When I tried to contract customer service no one took my call. A real downer on a gorgeous holiday weekend. Inflexible, rude and greedy.
Really upset by the whole experience.
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- Also Known As:
- Eton Court Apartments Newquay, Cornwall