We booked an apartment for 2 nights for my family of 6 and were put on the top floor but there was no lift. One of my daughters is disabled (she is an adult) and in a wheelchair but there is no mention of the place being unsuitable for disabled people in their promotional material. We had to get her up 4 flights of steep stairs - horrendous. Fines were issued for everything - the list took me 10 mins to read. We were even issued with a £100 parking fine (by a cowboy company that Eton Court uses) for bringing the car into the car park to load our disabled daughter. There was no stopping on the road outside and the car park opposite was only accessible by steps and even though we displayed her disabled badge in the windscreen for the 15 mins that it took us to lift and carry her down to the car, they would not rescind the fine on appeal. Totally outrageous!!!. The place looks like a haunted house from the outside - it is in very poor condition. The entrance is disgusting, smelly, dark and very dirty. The stairs are filthy - dust everywhere. A few days before arrival, they demand a security deposit and then try to keep it by catching you out with all their rules. You have to leave the place cleaner and tidier than you found it to get your deposit returned. They run round with their digital camera taking photos of the apartment when you leave and have CCTV cameras fitted outside. The furnishings are old and tatty and the kitchen has only the basics of equipment. There is only seating for 4 people even though it is an apartment for 6. The only two good things about it were the view from the balcony and the spaciousness of the apartment. I would not recommend staying there unless you are willing to hand over loads of your money to a bunch of crooks!!
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- Also Known As:
- Eton Court Apartments Newquay, Cornwall