This was our 5th trip to this large seaside hotel and we have always had wonderful stays here. However, this last trip just did not match our previously good experiences. We had booked a Fistral suite and were quite disappointed by how small the sitting room was - just a dressing room really and only contained/had room for one small sofa and a TV! The bedroom was adequate. Our last stay was in a coastal view room for less money of course, but we felt, better maintained than the suite which was just not worth the extra and probably should perhaps not be called a suite. Better to go for a larger suite if you require a decent sitting room. We both needed to work and needed the space. The bathroom was excellent but did not have underfloor heating as the previous room had. There were no slippers provided and apparently none to be had. The menu in the Brasserie is very limited. The main dining room was much better although we felt one or two staff members did not have a good enough grasp of English. But they were pleasant and hardworking. Previous visits have always provided turn-down but not this time and in fact considering this was only day 2 of a new season on the Saturday our room had not been serviced before midday. The spa is still out of commission due to refurbishment which has been going on for an awfully long time. Not a problem, as we knew that before we booked - but others may be disappointed if they don't thoroughly read the website. We felt that the hotel, on this visit, had just lost that edge which it previously had.
- Official Description (provided by the hotel):
- Newquay's original 4* hotel and 5* cottages, surrounded on three sides by the sea. With stunning views of Fistral Beach, the Atlantic Ocean and Newquay Bay, this is your perfect beachside escape. Families, surfers, businessmen, couples - everyone is made to feel at home. Don't forget you can also bring your dog! Our stunning Leisure Area is complimentary for Hotel and Cottage guests to use. Facilities include a heated spa pool with bubble seats and a jet stream, hot tub, aromatherapy showers, Swedish sauna and Cornish salt steam room.The Headland Spa, Cornwall's first five bubble rated Spa, includes a host of exciting features including a robed dining area and relaxation lounge, a nail salon for manicures and pedicures, a Rhassoul mud chamber, St. Tropez tanning room, a hydrotherapy bath and a suite of luxury treatment rooms including a VIP suite for exclusive use. ... more less
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- Also Known As:
- Headland Hotel Newquay
- The Headland Hotel & Spa - Newquay Cornwall