We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Headland Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Headland Hotel & Spa - Newquay
Ranked #5 of 37 Hotels in Newquay
Certificate of Excellence
Reviewed 1 October 2013

We recently stayed at the Headland, which has a fantastic location above Fistral Beach; the hotel looks out over the sea facing due west; the sunsets can be stunning, which you can see from the restaurants; this is the third time we have stayed there and have always enjoyed the overall hotel atmosphere; all the rooms we have stayed in have been spacious with sea views; this time the overall hotel service was let down by a poorer service in the main dining room which was not something we have experienced before; reception and the other dining bar area - faultless; overall though we did enjoy our stay

Room Tip: Ask for the Fistral Beach view; this is the best
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this reviewResponded 4 October 2013

Many thanks for taking the time and trouble to post your comments. We in turn respond by looking where we can improve our service based upon the observations you have made. I’m sorry that on this occasion you felt service was below our normal standards but am pleased that overall you enjoyed your stay. I look forward to welcoming you back again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (3,468)
There are newer reviews for The Headland Hotel & Spa - Newquay
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

2,506 - 2,512 of 3,468 reviews

Reviewed 29 September 2013

After visiting the Headland for the previous 12 years, i decided to return with my son for a mini break. We had a lovely time, the weather was superb and the hotel up to it's usual high standard and the wonderful addition of a first class Spa. Would love to return with my girlfiends for a treatment weekend!

Room Tip: the hotel has various gradings of rooms dependent on budget so check this out before you go, we stay...
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this reviewResponded 4 October 2013

We look forward to welcoming you back for a Spa weekend and are delighted that you and your son enjoyed your recent mini break. It’s especially rewarding to welcome back regular guests and for them to see the ongoing investments made year on year and I’m so pleased you enjoyed the Spa.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

What can I say but splendid. We stayed for a weekend in September as a last minute break. Have stayed in Newquay many times but never at the Headland. We booked a courtyard room (the cheapest) and as it states on the website you can request a double room instead of a twin subject to avaliability. I wasnt too hopeful as it was so last minute, however we recieved a quick response by email to say a treble room had been reserved for us. When we arrived the staff were lovely and helpful and showed us straight to our room, and even gave us a history of the beautiful hotel. The room itself was clean and comfortable, however the room literally looked out at a wall (it does say this when booking) but you get what you pay for. We ate at the hotel on our first night, and the food and hospitality was fantastic. Breakfast was lovely, lots of variety and kept us full for most of the day. The spa and swimming pool is lovely and relaxing, and beautifully decorated. Thoroughly enjoyed our stay and can't wait to return!

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Il0vewight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this reviewResponded 4 October 2013

On behalf of the team here, thank you for your comments – we love to get positive feedback from happy guests! I look forward to your return visit and perhaps you may consider one of our Coastal, Ocean or Fistral view rooms next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013 via mobile

What an amazing location, right on the sea, next to the crashing waves. We stayed in the cottages (huers 3) which was just as lovely as the pictures. The sea 'glimpse' was much better than we'd expected - with a great sea view over the roof tips of the other cottages. The staff were great and incredibly welcoming of our dog (who also loved the location by the dog friendly beach!) - the cottage had an enclosed rear garden so we could let the dog out, and pooh bags and dog blanket were even provided. Cleaning staff were happy to come and clean around the dog if we were out, and even play with her. The weather was quite stormy while we were there and I can sympathise with the hotel, trying to maintain the building in such an exposed location - some glass was broken during the storm but was taken care of very swiftly. The hotel constantly seeks feedback on what they could do better, which I thought was great. Great location for surfing on fistral beach - you have to give it a go! Also recommend the boathouse in Newquay harbour for food - another great location. We also made good use of the spa in the hotel, all lovely.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ScoobyDoo31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this reviewResponded 4 October 2013

Thank you for your comments and we’re delighted that you enjoyed your recent stay with us. We are truly exposed to the elements which our guests can experience first hand on our Storm Watching breaks – it’s wild and dramatic and not for the faint hearted! However, you can then rebalance and enjoy sublime relaxation in the Spa which I’m pleased you used and enjoyed.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013 via mobile

I have stayed in one of the ocean view cottages 3 times in the last 3 months. The cottages are very beautifully appointed and comfortable. The ocean view cottages have little gardens with outdoor furniture and the views are amazing. It is a short walk into town (Newquay) or to Fistral Beach. The walks along the cliffs are stunning. The best thing is that The Headland is extremely dog friendly, down to supplying "poo"bags and treats. Staff are all friendly and nothing is any trouble. A great place to go for a relaxing break with the family and dog !

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank EssCee14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this reviewResponded 27 September 2013

I’m delighted that you and your dog had a good time with lots of lovely coastal walks and we look forward to welcoming you back very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

The Headland Hotel hosted our conference in September 2013. Claire Robison, our Events Manager, did a superb job in helping us to pull everything together and was always at hand during the event. The conference went without a hitch, the facilities were fantastic (a beautiful conference room with views over the ocean), the food was wonderful and plentiful and the hospitality at the hotel was second to none. All of the delegates were pleased with their rooms and many remarked on the wonderful service from all of the hotel staff who were courteous and helpul at all times. Thank you to all involved in helpling us to deliver an amazing conference that was enjoyed thoroughly by all who attended.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this reviewResponded 27 September 2013

Thank you on behalf of Claire and our Events team at the Headland Hotel. I am delighted that your conference was a success and your delegates enjoyed our hospitality. It was a pleasure working with you and please do contact me again when planning your next conference.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

We have stayed a couple of times at the Headland, love the location, and everything about it. However, this year over the course of one week we had terrible service at breakfast. ordering eggs benidict seemed to be impossible. It came late, cold, only one muffin, not at all. it actually became a joke every morning. I did complain but nothing was done about it. my advice would be stay away from eggs benidict at the Headland and you will be fine here.

Room Tip: go for a sea view
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pedrodepacas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darryl R, General Manager at The Headland Hotel & Spa - Newquay, responded to this reviewResponded 27 September 2013

I apologise that on this occasion your breakfast did not meet your expectation. Your comments have been forwarded to the Restaurant Manager and, as procedure, we do react to all feedback by reviewing internal training and service standards. I can reassure you that since your stay in July measures have been put in place and I look forward to welcoming you back for a perfect Eggs Benedict next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Newquay
0.7 mi away
Fistral Beach Hotel and Spa
0.3 mi away
The Atlantic Hotel
The Atlantic Hotel
#10 of 37 in Newquay
1,016 reviews
0.6 mi away
The Esplanade Hotel
The Esplanade Hotel
#6 of 37 in Newquay
1,382 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Sands Resort Hotel & Spa
16.8 mi away
The Carlyon Bay
The Carlyon Bay
#1 of 9 in St Austell
1,580 reviews
0.9 mi away
Legacy Hotel Victoria - Newquay
Show Prices
Show Prices
Show Prices

Been to The Headland Hotel & Spa - Newquay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Headland Hotel & Spa - Newquay

Address: Fistral Beach, Newquay TR7 1EW, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Newquay
#2 Luxury Hotel in Newquay
#2 Romantic Hotel in Newquay
#3 Family Hotel in Newquay
#4 On the Beach Hotel in Newquay
#4 Spa Hotel in Newquay
Price Range: £121 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Headland Hotel & Spa - Newquay 4*
Number of rooms: 96
Official Description (provided by the hotel):
Newquay's original 4* hotel and 5* cottages, surrounded on three sides by the sea. With stunning views of Fistral Beach, the Atlantic Ocean and Newquay Bay, this is your perfect beachside escape. Families, surfers, businessmen, couples - everyone is made to feel at home. Don't forget you can also bring your dog! Our stunning Leisure Area is complimentary for Hotel and Cottage guests to use. Facilities include a heated spa pool with bubble seats and a jet stream, hot tub, aromatherapy showers, Swedish sauna and Cornish salt steam room.The Headland Spa, Cornwall's first five bubble rated Spa, includes a host of exciting features including a robed dining area and relaxation lounge, a nail salon for manicures and pedicures, a Rhassoul mud chamber, St. Tropez tanning room, a hydrotherapy bath and a suite of luxury treatment rooms including a VIP suite for exclusive use. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Ebookers, LateRooms, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your The Headland Hotel & Spa - Newquay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Headland Hotel Newquay
The Headland Hotel & Spa - Newquay Cornwall

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing