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“Another spectacular holiday”

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The Headland Hotel & Spa - Newquay
Ranked #4 of 38 Hotels in Newquay
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Another spectacular holiday”
Reviewed 11 August 2014

We have stayed at both the Headland Hotel and Cottages for the last 25 plus years. There have been many changes, all to the better.

It is difficult to decide about another part of the UK with the location and facilities at the Headland on our list every time

Room Tip: The view across Fistral is to die for. What a way to wake up to!
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie_Crossman, Duty Manager at The Headland Hotel & Spa - Newquay, responded to this review, 17 August 2014
Thank you for your review.

I am so pleased you return to us each year despite the many options available. As you said, we try to regularly invest in new facilities which means something new for our new and returning guests.

We look forward to welcoming you back soon.

best wishes,

Jamie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (907)
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English first
Woking, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2014

Not much of a choice food wise on the set menu and it was not very nice. No questions were asked by staff regarding why the food was left and we were not offered an alternative. Other items off the set menu were very expensive £40 ↑. The bed was very uncomfortable being as it was two beds pushed together. Their was hair over the covers also. We asked for our room to be cleaned the next day as it was dusty and needed more towels and only the bed was made. The following day we booked into a different hotel. The Headland hotel stated they would contact us as didn't want us to be dissatisfied with our stay. We have still not had any contact from them. All in all we were very disappointed as we were staying at the hotel for a long weekend after getting married the day before. We will definitely not be staying at this hotel again and would not recommend it to anyone.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank summerdreams247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

Have stayed on numerous occasions and always had an exceptional time. The hotel is beautiful and first class service. The views from the ocean rooms are spectacular. Would recommend this hotel in a heartbeat. Cant wait to go back soon.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jesselizabeth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie_Crossman, Duty Manager at The Headland Hotel & Spa - Newquay, responded to this review, 17 August 2014
Thank you so much for a lovely review.

I am glad you enjoy our hotel, service and location enough to return so often.

We look forward to welcoming you back soon.

kind regards,

Jamie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Usk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

my wife and i have stayed at the Headland Hotel a number of times this year , we stayed in April went back in July, we are back again in September must be good,our dog comes with us this is the main reason we go back ,the staff are fantastic every time we stay ,the hotel as every thing we need

Room Tip: we always stay in a cottage
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank graham w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie_Crossman, Duty Manager at The Headland Hotel & Spa - Newquay, responded to this review, 16 August 2014
Thank you very much for your review and choosing to come back to us so frequently.

We will look forward to welcoming you back in September.

best wishes,

Jamie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

Very nice hotel, excellent friendly staff, food very good but a little expensive in the main dining restaurant. Main criticism was a lack of atmosphere, at times you could here a pin drop! very nice hotel though.

Room Tip: I would choose an ocean view or Fistral beach room view
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Monty662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie_Crossman, Duty Manager at The Headland Hotel & Spa - Newquay, responded to this review, 16 August 2014
Thank you for your review.

It sounds like you had a fantastic time.

kind regards,

Jamie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamworth
Level 4 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 August 2014

Excellent facilities. Warm friendly staff. Excellent breakfast. No problem with dogs even had a doggy duvet and treats for Ruby. We will definitely visit again for longer next time. The cottages look fantastic. Lots of walks straight from the hotel. Right on Fistral beach that is beautiful and great for the dogs

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ormey34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie_Crossman, Duty Manager at The Headland Hotel & Spa - Newquay, responded to this review, 16 August 2014
Thank you so much for your wonderful review.

We hope to welcome Ruby and yourselves back soon.

kind regards,

Jamie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

We have just spent our second summer holiday at the Headland and this year was even better than last. Beautiful surroundings, great staff who can't do enough for you and great facilities. Our dog had equally great care from all staff particularly on reception. She had a better time than us! We couldn't have asked for more and we can't wait to get back down there. A wonderful time had by all!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RtEng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie_Crossman, Duty Manager at The Headland Hotel & Spa - Newquay, responded to this review, 16 August 2014
Thank you very much for a lovely review.

I am glad you feel that despite being a 100+ year old hotel, we are still improving and our investments are appreciated.

We all look forward to possibly welcoming you back next summer.

kind regards,

Jamie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Headland Hotel & Spa - Newquay

Property: The Headland Hotel & Spa - Newquay
Address: Fistral Beach, Newquay TR7 1EW, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Newquay
#2 Romantic Hotel in Newquay
#3 Family Hotel in Newquay
#4 Spa Hotel in Newquay
#4 On the Beach Hotel in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Headland Hotel & Spa - Newquay 4*
Number of rooms: 96
Official Description (provided by the hotel):
Newquay's original 4* hotel and 5* cottages, surrounded on three sides by the sea. With stunning views of Fistral Beach, the Atlantic Ocean and Newquay Bay, this is your perfect beachside escape. Families, surfers, businessmen, couples - everyone is made to feel at home. Don't forget you can also bring your dog! Our stunning Leisure Area is complimentary for Hotel and Cottage guests to use. Facilities include a heated spa pool with bubble seats and a jet stream, hot tub, aromatherapy showers, Swedish sauna and Cornish salt steam room.The Headland Spa, Cornwall's first five bubble rated Spa, includes a host of exciting features including a robed dining area and relaxation lounge, a nail salon for manicures and pedicures, a Rhassoul mud chamber, St. Tropez tanning room, a hydrotherapy bath and a suite of luxury treatment rooms including a VIP suite for exclusive use. ... more   less 
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Also Known As:
Headland Hotel Newquay
The Headland Hotel & Spa - Newquay Cornwall

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