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“A gem”

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The Headland Hotel & Spa - Newquay
Ranked #5 of 37 Hotels in Newquay
Certificate of Excellence
London
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“A gem”
Reviewed 6 March 2009

I stayed at the headland a few times. The location is stunning, get a room with sea view, its worth the extra money. The staff is very attentive and helpful. The amenities are satisfactory, there is both an indoor and an outdoor pool. The rooms may need refreshing but are loaded with style and charm. Ideal for a weekend, particularly a romantic one...
Enjoy!

  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wimbledondoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (914)
Date | Rating
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English first
Somerset
1 review
Reviewed 3 March 2009

We booked into the Headland hotel due to the fact that the previous hotel which we staye d in was very disapointing. The welcome was very warm and friendly from the front desk and the room had only recently being redecorated so was in very good condition with lovely furnishings. The view from the room windows was wonderful, but the seagull mess covering them was not very plesent. We ate in the brasserie that evening and found the food excelllent with all the staff very tenetative and helpful. The breakfast next morning was well prepared with a good selection, that we found very filling. Overall we throughly enjoyed our stay and would recomend this hotel to anyone.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lozzie1171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birmingham
2 reviews
Reviewed 24 February 2009

The reception staff were friendly and efficient. I did have a slight misunderstanding over the room cost, but it was soon sorted to my satisfaction.

The rooms were nothing spectacular, unlike the views out to the Atlantic which were marvellous. However, the rooms were comfortable and had everything you would need as a guest.
Budget rooms are available without a view, but I think it worth paying a bit extra.

The breakfast was excellent, with a choice for all diets and appetites. Unfortunately my weekend breaks have to include a full english, and you can have it as "full" as you like here.

The hotel is right next to the beach and coastal walks are close at hand. For those who like a more lively evening, the town centre is only a 5 or 10minute stroll.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheldonman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 February 2009

We had our wedding here a couple of weeks ago. As always, an absolutely top notch stay. Food exquisite, staff and service unbeatable, rooms comfortable and so pretty.
It's not what the staff are expected to do here that counts, it's the small things they notice and volunteer to do. Only a small thing, but my sister was unwell during the meal, and went for a lie down. A waiter noticed, and delivered her dessert to her room- insignificant really, but it meant a big deal. The staff here are so interested in what they can do to help you enjoy your stay.
There's nowhere else I would rather go- love it, love it, love it!!

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DevonSophie25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Droitwich, Worcestershire. England
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2009

Have been staying at this hotel and in the cottages for many years. Each year it just gets better and better. The staff are always helpful and friendly, the food is always good, and you can't beat the location. Step outside and you are on the coastal path above the Atlantic. Walk as little or as much as you like and you never leave the sea. The cottages are ideal for a quiet stay with peace and quiet and when you don't want to cook, walk into the Brasserie for great food. Can't wait to go back again.

  • Liked — Location
  • Disliked — Too far from home to go on a regular basis
  • Stayed February 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KimPennington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 February 2009

I can do no better than copy some of the letter I wrote the day after our return....

Dear Sir,

Having just returned from Newquay I felt I must put pen (or computer) to paper!

My wife and I have had the pleasure of staying at The Headland Hotel for the last three nights whilst we hosted the wedding of our much loved daughter at your lovely hotel.

What can I say? From the outset when we came down to meet your ‘events planner’ last year through the run-up and the actual event yesterday things were perfect.

The standards you set in every area are wonderful. The rooms, food, wedding breakfast, standards of service and friendliness of staff are exemplary.

Our friends and relations were united in their praise of the Headland. There is so much and so many to praise it really seems unfair to single some out, but I will anyway!

Helen, the events planner, was superb. Her attention to detail, friendliness and willingness to go that little bit further was much appreciated.

The duty manager on the day, I think he was Gareth, could not do enough to help. He was very attentive throughout without being in any way intrusive. His help in keeping the event running smoothly was much appreciated. His sensitivity to the occasion extended to a particular moment when the Best Man, unnoticed to those around him, experienced a sudden moment of anxiety and Gareth’s unobtrusive support restored his equilibrium and he rose to the occasion magnificently.

We were so impressed with the numbers and standard of the waiting staff. The speed of service meant that approximately 80 diners all started eating their meals within minutes, a fact commented on to us by some of our guests.

The food was excellent. The beef in particular was superb. The speed with which chef dealt with a last minute unexpected dietary problem meant that the guest had an alternative hot meat option simultaneously to other guests being served.

Your front of house staff, thinking particularly of Maria and Diana in reception, could not have been more polite and helpful and I am sure we did try their patience but they were true professionals. There were complications caused by adverse weather conditions (the weekend of the snow) resulting in guests suddenly being unable to travel and substitute arrivals. The reception staff expressed concern and interest in the wellbeing and safety of our guests which created a very personal feel to the whole weekend.

We were promised a special weekend and you delivered this wonderfully well. In the words of my American nephew ‘ A truly classy wedding’

I did not complete your questionnaire prior to leaving preferring to return home and give it proper consideration. Please feel to use this letter in anyway you choose for advertising, publicity purposes or whatever. Please also bring my comments to the attention of those mentioned.

Well done Headland and thank you.

Stayed February 2009
Helpful?
4 Thank Perfectweddingday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 5 Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 9 February 2009

A lovely hotel which provided the perfect weekend away from work and blizzards! We booked through HOtels.com, which only supply budget rooms but we were pleasantly surprised - Lovely big room with a double and a single bed (only two of us so there was a "clothes bed!", feather pillows and duvet, bright clean bathroom with a great shower.

The only thing missing was a sea view but our window was very private even though it looked inwards.

I saw three grand pianos, plus a sofa everywhere you looked - great for relaxing and even small private lounge areas off the bar - with more sofas.

Location great, about 15 mins walk into town - definitely try the Dolphin restaurant (Steak and Seafood, award winning) on the main street.

I would recommend getting to breakfast in plenty of time though - turning up with 10 minutes until the end meant we weren't met with the best service. The second day (when we got up a bit earlier) was fine though.

I'd definitely go again!

  • Stayed February 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank She25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Headland Hotel & Spa - Newquay

Property: The Headland Hotel & Spa - Newquay
Address: Fistral Beach, Newquay TR7 1EW, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Newquay
#2 Romantic Hotel in Newquay
#2 Luxury Hotel in Newquay
#3 Family Hotel in Newquay
#4 Spa Hotel in Newquay
#4 On the Beach Hotel in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Headland Hotel & Spa - Newquay 4*
Number of rooms: 96
Official Description (provided by the hotel):
Newquay's original 4* hotel and 5* cottages, surrounded on three sides by the sea. With stunning views of Fistral Beach, the Atlantic Ocean and Newquay Bay, this is your perfect beachside escape. Families, surfers, businessmen, couples - everyone is made to feel at home. Don't forget you can also bring your dog! Our stunning Leisure Area is complimentary for Hotel and Cottage guests to use. Facilities include a heated spa pool with bubble seats and a jet stream, hot tub, aromatherapy showers, Swedish sauna and Cornish salt steam room.The Headland Spa, Cornwall's first five bubble rated Spa, includes a host of exciting features including a robed dining area and relaxation lounge, a nail salon for manicures and pedicures, a Rhassoul mud chamber, St. Tropez tanning room, a hydrotherapy bath and a suite of luxury treatment rooms including a VIP suite for exclusive use. ... more   less 
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Also Known As:
Headland Hotel Newquay
The Headland Hotel & Spa - Newquay Cornwall

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