We stayed in July 2011 for 2 nights before going on to a cottage holiday in St Ives. First impressions were very good. Impressive entrance and as we were too early to check in had a coffee and later lunch in Silks restaurant which was lovely. All in all we were looking forward to our stay.
Then came the downsides. Checked in at receiption and were immediately asked for the full cost of the break. This has never happened to us before which got our backs up. Fabulous helpful porter took our bags up to our room. Then came the disappointment. It was a superior balcony suite costing over 200 pounds a night, but was certainly not worth the money. The balcony was dirty with 2 small chairs and a small low table. The bed was comfortable but the decor was very masculine. Navy blue colouring everywhere and with dark wood feft very oppressive. Shower was absolutley pathetic, but at least the bathroom was clean.
One really bad gripe. As I said we paid over 200 pound a night, but please take note you are allowed ONE sachet of coffee each, and ONE teabag. If you want any more you have to pay 50p per sachet. This is not what you would expect from a four star hotel. Complained to reception and the freindly porter bought up some coffee. This happened both days. Even in a cheap b & b you do get a pot full of coffee and tea sachets.
All in all we would not recommend this hotel.
- Official Description (provided by the hotel):
- Stunning location, breathtaking views of the coast and a short walk from the Harbour and Town centre, The Atlantic Hotel provides the perfect base from which to explore Cornwall. Whether it is a family holiday or a romantic getaway you will not be disappointed with your stay. ... more less
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- Also Known As:
- Atlantic Hotel Newquay
- The Atlantic Hotel Newquay, Cornwall