Hotel first impressions good, room OK staff quite friendly however the room ,despite opening the window, balcont door & switching off the radiator was like a sauna ,far to hot to get a good nights sleep.
On the 3rd day the lift broke down hopeless when you have to climb two flights of stairs with a wife who was just recovering from hospital treatment. Wrote to the hotel director & mentioned two other relatively small housekeeping issues, received a rather patronising letter & offer of an upgrade if we were to stay again. Rather poor response & will definitely NOT be staying again,pity the owners don't really understand customer service despite there boasts of real 4* treatment, Agree with the last review Newquay is rather run down!!.
- Official Description (provided by the hotel):
- Stunning location, breathtaking views of the coast and a short walk from the Harbour and Town centre, The Atlantic Hotel provides the perfect base from which to explore Cornwall. Whether it is a family holiday or a romantic getaway you will not be disappointed with your stay. ... more less
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- Also Known As:
- Atlantic Hotel Newquay
- The Atlantic Hotel Newquay, Cornwall