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“Weekend Stay” 5 of 5 bubbles
Review of The Atlantic Hotel

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The Atlantic Hotel
Ranked #7 of 38 Hotels in Newquay
Certificate of Excellence
Penzance, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
“Weekend Stay”
5 of 5 bubbles Reviewed 25 August 2013

Great hotel, fantastic Double Superior with Sea View. Bed great, room high class, and bathroom palatial ! Staff extreemly pleasant, professional and friendly. Nothing seems to be of any trouble. Had the buffet breakfast - exceptional - and chef on hand to see if he could do anything else for customer....hands on !!!

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adrian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic-Managment, General Manager at The Atlantic Hotel, responded to this review, 26 August 2013
Dear Adrian_chivers

It great to read you had such a wonderful stay with us. I am pleased to read you enjoyed our wide range of items we have to offer, ensuring there is something for everyone. It would be our pleasure to welcome you back again in the future for another fantastic stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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963 reviews from our community

Traveller rating
    550
    221
    74
    46
    72
See reviews for
160
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
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  • English first
  • French first
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English first
Truro, United Kingdom
1 review
5 of 5 bubbles Reviewed 25 August 2013

My Husband and myself have just got married at the Atlantic hotel and it was amazing, the whole day was prefect. The staff were lovely, polite and very helpful. The food was outstanding, all of our guests commented on how lovely it was and how beautiful the hotel is. We both spent the night at the hotel and so did some of our family and everyone was extremely happy with their stay. Also it wasn't just the hotel, staff and food that were amazing the rooms and views are breath taking! We would definitely recommend this hotel to everyone, all couples, friends and families because the Atlantic is prefect for anyone. Just make sure that if you stay at the hotel that you make time to visit the swimming pool, sauna and spa, they all are very relaxing! My husband and myself have decided that we will be revisiting the hotel for our anniversary, I can't wait :)

Room Tip: My mum had room 312 (sea view suite) on the top floor which was prefect with full surrounding views...
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic-Managment, General Manager at The Atlantic Hotel, responded to this review, 26 August 2013
Dear Carolyn A

Thank you for sharing your experience of getting married at the hotel. We are so pleased to read that you enjoyed every aspect of your special day and stay with us. It will be our pleasure you welcome you both back to the hotel to celebrate your first year anniversary, we would love to see some of your photos from the happy day. Congratulations once again and best wishes from all the team at Atlantic Hotel.
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Staffordshire
2 reviews
5 of 5 bubbles Reviewed 25 August 2013

we held our wedding ceremony and reception at the Atlantic Hotel on 9th August. the day was perfect, the ceremony on the terrace and reception in the Atlantic café afterwards. The view is spectacular, the food was amazing and plenty to choose from. we had an overnight stay in one of the superior rooms with balcony including a lovely breakfast brought to the room the next morning.
thanks again to Lorraine and staff. we had an amazing day. xxxx

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alexia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
somerset
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 August 2013

Stayed at the Atlantic Hotel for 4 nights 12th August-16thAugust.
We stayed here for my wife's 50th birthday and we had a fantastic time.Our room was super and had lovely views.The breakfast was great and the chef a lovely person as we're all the staff in the hotel. We ate in the Silks bistro for my wife's birthday and the food and service was excellent.
All over the hotel you can see that the management are working very hard to make this a superb hotel. Will definitely be back,thank you for a lovely break!

Room Tip: Sea view classic was very good
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  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank caryboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic-Managment, General Manager at The Atlantic Hotel, responded to this review, 26 August 2013
Dear caryboy,

Thank you for taking the time to give your feedback after your recent visit for your wife’s 50th Birthday. I am so delighted to read you had such a lovely stay and that you found the food and service excellence also that you will definitely be returning, we look forward to welcoming you back to the Atlantic Hotel soon.
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 August 2013 via mobile

We are a family of four and stayed at this hotel for four nights. We found the experience thoroughly enjoyable. The staff were warm, friendly and very helpful. Some great examples of this excellent customer service are:
- it was no issue for them to sterilise my daughters milk bottles in the microwave, this was twice a day!
- the staff managed to find availability for us to stay an additional night during this very busy time at short notice.
- I was particularly impressed with how friendly the whole team were and in particular with the chef who cooked breakfast, he seemed exceptionally enthusiastic and offered loads of different options to cook eggs etc and my son said that he cooked the best pancakes ever which is quite an accolade!
- the hotel was very child friendly!
All in all there seemed to be a great atmosphere about the place. I have to say that it would have been helpful to have had wifi in the room so that my son could watch his Jake the Pirate on the iPad!

Stayed August 2013, travelled with family
Helpful?
Thank Lionel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic-Managment, General Manager at The Atlantic Hotel, responded to this review, 26 August 2013
Dear Lionel L
Thank you very much for taking time to review the Atlantic Hotel. It is always so nice to read such complimentary reviews and that you received the highest level of customer service. All of our staff take great pleasure in making your stay as enjoyable as possible. Our Wi-Fi is currently being updated as I write to correct a few issues we have recently received with regards to limited access in some rooms, so next time you visit your son will definitely be able Jake the Pirate in the comfort of your room. We hope to see you again at the Atlantic Hotel soon.
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Staffordshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 22 August 2013

Stayed overnight at the Atlantic Hotel in a sea view superior with balcony. The room was good and had clearly been refurbished. Although the view is lovely it is only so if you don't look down. The narrow balcony is directly above a flat asphalt roof complete with litter, cigarette ends and other debris. Knowing this in advance I would not have booked this room and had no desire to use a facility charged for in the room price. The Hotel has a traditional style and charm in most areas but also provides a modern twist with the silks bistro. The food was very nice service friendly and quick. The restaurant did lack atmosphere but we put this down to being a Sunday evening. Breakfast is served in an alternative dining room with lovely views along the coast. Although the balcony was a disappointment the hotel is nice. Staff are friendly and professional and the beds very comfortable. Be aware that the hotel is situated at the top a steep hill in case this would be an issue for you.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fradfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic-Managment, General Manager at The Atlantic Hotel, responded to this review, 26 August 2013
Dear Fradfour
Thank you for your for your review. I am disappointed to read that small flat roof below your balcony was dirty. In the few areas that the hotel has flat roofs these are cleaned on a regular basis to ensure this doesn’t detract from our stunning sea views, and can only apologise that this wasn’t the case during your stay, if you had made us aware during your stay we would have been sure to have correct this straight away. I am glad you enjoyed the rest of the hotel and are stunning views along the coast. We hope to welcome you back to the Atlantic Hotel again in the future.
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York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 August 2013

..my partner and just got back from a fortnights holiday ,staying at the Atlantic hotel, what a fantastic hotel, as I suffer from health problems I was dreading bedtime as i have fibromyalgia ,so we took a memory foam mattress topper, but never needed it as their beds have memory foam , so that was great!, everything kept nice and clean all staff seemed happy and obliging from the front line staff to the cleaning staff, the restaurant called silks was great top notch food, bit on the pricey side so couldn't eat there every night but you definitely got what you paid for and service with a dedicated smile , the restaurant layout was really spacious and there were plenty of tables and to one side round a corner you could sit just for drinks, coffee, etc...
the view of the sea from our room was fab, and we even got to see dolphins through binoculars from the open door by our small balcony!
we had a
twin superior room ourselves
breakfast was a array of different fruit ,cheese and ham ,cereals ,toast and of course the good old full English
we were so taken with the hotel we added on another two nights!!..
would definitely recommend this hotel, would we stay there again?? you bet!!!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sally p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic-Managment, General Manager at The Atlantic Hotel, responded to this review, 26 August 2013
Dear Sally p
Thank you for your review. It is lovely to read that you had such an enjoyable stay with us and our delighted that you would definitely stay with us again. We are so lucky to have such stunning sea views on all four sides of the hotel, made even better when the dolphins decide to visit us. We look forward to welcoming you back to the hotel again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Atlantic Hotel

Property: The Atlantic Hotel
Address: Dane Road, Newquay TR7 1EN, England
Phone Number:
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Newquay
#11 Romantic Hotel in Newquay
#14 Family Hotel in Newquay
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Atlantic Hotel 4*
Number of rooms: 57
Official Description (provided by the hotel):
Stunning location, breathtaking views of the coast and a short walk from the Harbour and Town centre, The Atlantic Hotel provides the perfect base from which to explore Cornwall. Whether it is a family holiday or a romantic getaway you will not be disappointed with your stay. ... more   less 
Reservation Options:
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Also Known As:
Atlantic Hotel Newquay
The Atlantic Hotel Newquay, Cornwall

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